Taco Bell

Decent taco bell for sure but the KFC here is closed due to staff shortages and everything is drive thru only. Everyone who is complaining about the drive thru doesn't realize that there can be more than one person in the car. We came as a party of 7 in 2 cars and it took maybe 15 minutes to get all of our orders. Definitely not terrible. Took off 1 star because some of our order was wrong and took off another star because it wasn't packed well and there was spillage in the bag. I know it's tough to get everything right all the time and the overall experience was okay for taco bell.

Today makes the third time in so many weeks that I came to this Taco Bell/ KFC for it to be closed. I understand with the Covid-19 issue there’s a lot of under staffing going on but a simple notice on drive-thru and on the doors doesn’t take anymore time to let your customers know that YOU ARE CLOSED, that way we won’t waist our time especially when we are on our break. Oh and there were food left out on the table in the dining room and trash out in view to see. Went back to take these photos and an employee how refused to give me her name came to the door to tell me the they were closed. I mentioned to her about the food on the table that shouldn’t be there and all she said was I get it. No she does not get it, I could’ve been a food inspector for all she cared.

Store is really close but hasn't allowed online orders in at least 8 months. This is a major inconvenience because I usually order app exclusive items and enjoy earning points. I would understand if this was a short term thing but come on... Ordering at the window isn't great if you have allergy concerns like I do. Please turn online ordering on or I can't support any taco bell until then. My work used to have a lot of workers picking up orders as it's down the street and we would all like an explanation if possible. I love your food but after this long with no answers my office of 12 have decided not to return. Awaiting your reply hopefully.

If I was writing this just a few months ago,it would not be a good review. Thankfully the quality of the workers & the food has improved like crazy! I went there last night(February 23,2022) & had a good sized confusing order. There was lots of tacos without this & other tacos without that & tacos with this & without that etc etc etc. But they nailed it! Not a single thing wrong or missing,which I definitely couldn't say about how it used to be. Overall I would say that the Taco Bell that it is today is the Taco 🌮 Bell 🔔 you hope to get whenever you go out to eat.

Short summary: They're slow, they mess up, and they don't want to talk to you about it. Payed full price for an order that was wrong. They shorted me and my family 4 items, and I suspect I wasn't the only one. A bunch of people were lining up in the parking lot, apparently trying to contact someone inside about their order. All doors were locked, and the phone line was constantly busy. Only way to contact them was to go back through the drive through, which took a half hour just to get through the first time around. It's not that they had cars lined up till Amherst street either, they're just slow. I like taco bell, but I am not coming back to this one. My advice: Get your food somewhere else.

If you want to save time and money please avoid this location. We went there tonight after 35 min wait in line at the drive thru, they were very accurate to charge for all the things we ordered and we didn't get half of the things we ordered, 4 items were not in the bag, FOUR! When we tried to go inside the restaurant, the doors were locked and we saw two customers more coming back to complain very upset, the same we experienced with incomplete orders. All this happening while the people who work there were dancing inside.

Walked in and was third in line, with a couple sitting at a table waiting for food. It took 5 full minutes for the first guy in line to even be acknowledged, and it was only to be told he'd be right with him. I think there were only two people working there. The first guy in line told us he passed someone on the way in that said it would be a long a wait. It wasn't really busy, just not enough employees that are properly trained it seems. I decided to cut my losses and go to five guys instead. Whoever manages either needs to staff more people or the higher ups need to make some changes. EDIT: I sat in my car for about 10 minutes writing this review and placing an order to five guys, and when I left, there were no cars in the drive thru and the guy that was first in line when I got there was STILL first in line!! Never in my life.