Panda Express

Outstanding counter staff! Everyone was actively doing something as I approached, and two folks quickly turned their attention on me. My order was made, the two in mention snapped right to fulfilling my request. The food was warm, flavorful, actually attractive too. The whole experience was positive and I would certainly return in my future.

Update 12-8-18: it is 4:30 am and we are all food poisoned, have been vomiting our guts out for the past 2 days. My youngest daughter got sick 1st and was dismissed early from school yesterday. All of us have the same symptoms and none of us were sick prior to eating. Classic food poisoning. It would be a good idea to inform your cashiers to stop opening the food boxes with their bare hands when they are ringing you up. 2 different employees opened the boxes to see what was in it. Each time their fingers we're in contact with our food and the inside of the container. I even mentioned something to the employee and got an eye roll. Why not write it on the box what the contents are. NEVER touch someone's food, especially if you're handling money. Seriously, who trained these employees? I hate leaving negative comments, but this has got to be the worst! Hold on, I need to go vomit again. Original review: During its 1st week of being open I gave a 5 star review. Food was good and portioned properly. Once all of the trainers left, this place went to the typical Altoona quality and service you find at most fast food chains in the area. Terrible! NEVER and I mean NEVER have they filled the containers to the top and the food is always loosely packed. We ordered the family feast on 3 separate occasions, the 3rd being last night, 12-6-18. All 5 containers were about 3/4 full. No where near the 26 oz. it should be. The last 2 orders, my kids thought we should weigh each carton out of curiosity. Here are the weights. As you can see none of them are full and none weigh anywhere near 26 oz. Quality has also went downhill in a matter of weeks. Nothing tastes like it should anymore. Orange chicken tastes like straight up vinegar and orange juice, Angus beef sauce was brown water, walnut shrimp was soggy and all clumped together, the batter was still RAW, no walnuts. As much as I want to love this place, i just can't. Whoever owns this franchise needs to retrain the staff already or else Panda will not be around very long.

I have eaten at the Altoona location probably at least 10 times in the past couple of years. Every single time, I have always had a great experience. There were a couple of times where I had to wait for whatever reason and the staff was always very pleasant and handed out a ton of coupons because I waited longer. Just had lunch there this past Wednesday and I tried online ordering but it was unavailable. When I called, I was told there was only 2 staff members there so they had a limited menu. When I got there to order, the young man took the time to tell me all of the items on their limited menu and I still thought that they had a fantastic selection. I ordered A good amount of food for me and my coworkers and no sooner did I pay did I have my food. So despite their issue of being short staffed, neither staff member was rude or appeared to be stressed and I got my food very quickly. It was amazing as usual! Great job!

I usually go there for my Daughter, and I've tried a few dishes. I was pleasantly surprised with the food and the service, but my Daughter is the real judge for this place. I got from there the other day, and my Daughter said the food didn't seem fresh, but she say's sometimes the food is Amazing.....😋