Chick-fil-a

Friendly and attentive staff took great care of our company. We had a catering order that we ordered for the wrong day by accident, but the Chick-fil-A manager worked with his team to prepare our order in about 10-15 minutes. We were thrilled with their willingness and ability to meet our needs. Thanks team!

Food quality suffered the day we went. Fries were not cooked properly. Got our drink order wrong twice - wanted half sweet and half unsweetened tea. Kept getting half tea/half lemonade. The line was so bad I don't think they took the time to listen and comprehend. We just threw it and the fries away.

First. I never blame fast food workers if something is missing in a bag or my order is wrong. It happens and it’s not worth fussing over. I’m pretty chill when it comes to stuff like that. However, today I dealt with some passive aggressive attitude by either a manager or an assistant manager don’t know what he was. I found a flying ant at the bottom of my salad. I was grossed out but I didn’t get angry because it happens! So I calmly went back and told them what happened. A woman went to grab the manager and he asked what happened. I showed him the ant and he apologized and proceeded to give me a refund. Which ok cool. Once my refund was processed he then proceeded to tell me that the ant most likely did not come from their Resturant and that it must have flew into my food while I was eating it. To me that was so backhanded. I was fine up until that point. I’ve dealt with missing items so many times from this location and I just never bothered to haggle them about it. However after spending over $10 for a salad just for it to have a bug in it I had to say something.