Jamba Juice

I DO NOT RECOMMEND!! WORTH THE READ! I Visited this location for the first time today and saw the cashier give the guy directly in front of me improper change,when he corrected her she then made him wait before giving him his proper change back and served the next customer before correcting her mistake, but it gets better, well I was next in line to order and saw this sign(In picture) and asked for this order,the lady then said I cannot give you a small it comes with a “kid size” which in the picture you see the “kid size” is smaller than the “small” and advertisement states “small” so no big deal I did not want to argue I said you know what “I’ll take the small” and she proceed to take my card and ring up my order I saw the cashier seemed confused and hesitated to ring me up she even set my card down on her register and just stopped and said “I do not have the toast” in which I was almost certain she was lying because in the midst of all this I realized she may had put the wrong price on the sign,she then walked around the counter out of nowhere and pulled the sign down (which you will see in another picture) and proceeded to say “she has no toast” and babbled on while my cars is still lying on her register about how she can give me “fresh fruit” and it’s not about money pacing back and forth I said just forget it and give me card back please she was not listening to me and I had to literally reach around to get my own card back! Horrible 1st experience DO NOT RECOMMEND!

I did NOT have a good experience at this Jamba. The manager Karen took orders wrong and then argued with customers refusing to make the correction. When I asked for a refund on my wrong order, I was told no. I was also told I ordered a drink that comes in only one size (not while ordering but after the drink was made). When I asked for the manager's name and boss' phone number, to make a complaint, Karen told me I can call Jamba using the number on my receipt. I did not receive a receipt and when I asked for a copy I was threatened to have the police called on me in front of my children. The manager then asked for my name and I gave it to her from my military ID which she tried to take from my hand. The other staff member then said, "oh so we're just supposed to follow your orders?" Besides showing a little respect young man, YES! Isn't that the way it works?! I order something politely, pay for it graciously and you give it me... I placed a complaint through the Jamba website and expect to be contacted about this. I have NEVER experienced this type of customer service and truly hope all is well with Karen (management) because she was not friendly, unexpectedly rude and outright wrong. I cannot believe that is the normal behavior of what seems to be an otherwise well liked establishment. I also hope that not too many other customers will have to experience the same. I'm willing to mark it up as wrong place/wrong time, but it still shouldn't have happened.

I love this place! They make the best smoothies with high quality ingredients and your body will thank you for it. It's worth the wait since they are very popular and have to fill many online orders. The staff there is friendly and know my regular order by heart. I definitely recommend Jamba to anyone who loves smoothies that use no artificial ingredients.

Worst experience of my life. Upon entering, a veteran and his family were ahead of us and there was a mistake on the size of a smoothie made by the manager and the situation escalated quickly. instead of trying to resolve the problem , she threatened to call the cops. There were many disrespectful comments made by the employee, one being, “didn’t they teach you deescalation in the service” After this family had left, they began to talk very poorly about this family to the other customers in the store. I had an issue with my order as well. I ordered a smoothie bowl but she said she didn’t hear me say bowl and said it was my fault. She hadn’t even started to make mine yet so I don’t understand why she couldn’t have charged me the difference of the two items. Both of the items had the same name. She never offered to resolve the situation in any way and just said next time I need to know what I want. If i could give this place 0 stars I would!!!!