Tim Hortons

was in last night during the Phantoms game, asked the cashier for a medium iced sugar cinnamon oat milk latte- was given a hot original blend coffee with cream and sugar. friends who i was at the game with got the helmet ($8.99 with toppings) and they were still charged for the toppings. i’m not one to leave bad reviews, this was literally just the worst experience i’ve ever had in food. poor customer service, poor listening skills.

I am a fan of Tim Hortons I was very happy that I had one open before the Pandemic. I understood the closure during 2020 but now its 2022 there are signs for the dining room open, the hours are on the door Monday thru Friday which I understand. But I have tried to go twice now in the past two weeks and they have not been open. I am beyond disappointed. If you don't have the staff just close up shop, and put a dunkin' in. It's pretty obvious that the employees don't want to be there and the management does not want to take responsibility and actually run this shop. Shame too since Tim's had some decent coffee and donuts.

This location is attached to PPL arena and is a great place to get a snack during the hockey game. The staff are friendly and you can use the app for rewards if you would like. The coffee and food are always fresh and tasty! Pro tip: there is a bathroom here so if you're in need of that, it's easy to use without standing in line!

Update ordered on the app at 7:00AM Sat, come by and they were closed, so I best be getting my money back. That was a test, bc apparently yall allow online orders when you say you are open but not really. The sign on door says the hours of this place are 8am - 2pm, and it is very hit or miss on the weekends if they will be open during the morning or afternoon or even at all. They choose when they want to be open apparently depending on events at the PPL center. Then don't advertise you are open thenon Google or allow online orders! Very frustrating.

Delicious timbits, but the place is a bit small. Also the cashiers were not particularly helpful as they flooded my coffee with cream and then we rather stingy about giving me an extra cup. That said...the timbits are amazing and made up for it. I wish there was one in Philly instead of hiking all the way up to Allentown just to get some Timmy's. It seems like an oversight on their part. Come down into the states into the roughly Southeastern part of PA and then go to Allentown??? Be in Philly.

This place remains closed on Saturday and Sunday both days. They hVe updated their times on google two weeks ago. Today On Dec 11. I drove extra 20 miles to have their coffee and French Vanilla, these guys are closed!!!! And no updates on their website. Or google page. Please make sure before i am driving or going to this place.