Popeyes Louisiana Kitchen

UPDATE: Gave it another try today. I was told the chicken sandwich would be about a 5-10 minute wait. I replied that that was no problem. The response back was a disgruntled sigh. I didn't want to be a difficult customer so I drove away to make it easier for them. Reducing my 2 star review to a 1 star review. The spicy chicken sandwich is good though. Food is great but this is the WORST drive thru. The line only moves due to people leaving. I always think I have the patience to wait because I sure love that spicy chicken sandwich. Leaving once again right now. Make sure you have approximately 1 hr to dedicate to getting your food.

Ordered online for pickup. I arrived and was told I couldn’t pay for extra sauce because there’s a shortage—no big deal. I get home and remove the seals from the bag just to find an item missing. I call to see if I can come back and get it, but I get hung up on. After reading the reviews, I see this isn’t an isolated incident. I’ve resolved to just not go back.

I don’t normally post reviews for fast food chains but I had to because this was hands-down, no question, the tastiest Popeyes I’ve ever had and my wife agrees. All the food was great but the chicken was amazing and not stringy (you know like when it’s been sitting there for hours? I’ve experienced this at other Popeyes locations and KFC) and the biscuit was cooked to perfection and slightly moist. I was astounded because they are short-staffed and I wait almost 50 minutes in the very long drive-thru line but I was thoroughly surprised that the quality was not affected; it was well worth it. Popeyes needs to give (all of their employees but at least) this store’s employees significant raises for keeping the food tasting incredible while being short-staffed.

WARNING...do not go to this Popeyes unless you have 30-60 minutes spare time. Came here on a Friday around 3:30 and the drive thru line was packed. Ran inside and saw 10 people ahead of me. Decided it must be a busy day so came back the next day at opening time. I was the first in line and it still took 15 minutes, not even exaggerating. They didn't open until 11:05 vs 11:00. Then, it took them 10 minutes to get the money till, I guess they didn't realize they needed that during set up. Whoever the owner of this place is, you need new management. Terrible!