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Google reviews
Ordered online and when my husband got home with them and took a bite a freaking thumbtack was in the sandwich! When we called whoever answered was so freaking rude. If you don’t want complaints make sure things like that don’t happen.
Google
Very terrible experience. I paid for a steak sub and ended up with a vegetable sub because the girl working said her manager is getting strict about how much meat they use. They wasn’t even pre measured cups as usual. They girl used a scoop to sprinkle meat. Needless to say I will not be back
Google
Very disappointed.. sandwiches were skimpy at best, and then when I presented my coupon they said they don't accept them anymore!! So, since I got a taste of FIREHOUSE SUBS right down the street, they are definitely my go to for subs from now on!! They pile it on ya..so long subway, you've lost my business, and alot of others are discovering Firehouse, you better make it better or you'll be the only one left eating your product!!
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Google
Terrible experience. Asked the lady to add more spinach to a protein bowl and she said she “wasn’t allowed”. Meanwhile, her kids are apparently camping out in the lobby. I feel bad for her kids. Made a jimmy johns man outta me. See pic for half full protein bowl.
Google
If I could give 0 stars I would. Around Christmas(Covid was ramping up) I went in and while making my sandwich a male employee comes from the back. He then starts putting the condiments on. He starts coughing and coughing. Another employee said go get a drink to help that. He said in front of everyone. “I’m sick water won’t help it”. I was kinda shocked and just left. Well 4 months later decided to give em one more chance. I walk in and guess what there the guy is who was hacking up a storm in the winter. Well he was messing with the bread and after 2 minutes I thought maybe I was invisible. He never said I’ll help you in a second nothing. Here comes a couple behind me. After a minute the couple says have you been helped…does he know we’re here. I then just left again and as I get in my truck he still hadn’t helped them. Almost 5 minutes and he never acknowledged we was there. I’m a fan of Subway but this might be the worst location in the nation.
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Google
Ordered online . When I got the order home I had asked for jalapenos & there was none and it was drowning in mayo. (GROSS) This is the 2nd time they have messed a perfectly healthy sandwich up. I will never order anything from this location again. You don't really deserve 1 star guys!
Google
Constantly closing before their listed times, on the door, app, and on Google. I wouldn't trust them to prep my food if they constantly leave early and rush customers out the door with great disrespect. While they lock the door 30mins early. I'll go to Firehouse Subs to be respected at the least.
Google
Great customer service from Lashae
Google
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