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Sluurpy > Restaurants in Albany > Dunkin'

Dunkin' - Albany - Photo album

HORRIBLE customer service, no greeting.. got 2 ice coffees and there was no ice in them. Should not be working in fast food if they have no Communication skills. they need to get it together.
They have the worst service ever....employees are very rude and they don't have knowledge about customer service.
One of the worst Dunkin I have ever been to. Staff doesn't seem to know what they're doing. Also don't even wear name tags to know who to complain about. Absolutely wretched place.
I was just here for my coffee And a young lady work here she doesn’t know how to talk to the customer,way rude to me even I work in the Walmart.This happened to me third time.No name badge on her.Not coming any more here.
I ordered a bacon egg and cheese on a bagel they told me they don’t have sesame only everything I said OK that’s fine then my sister proceeded to order as well they told me we’re not speaking loud enough and a pull up so we pulled up then they told us were being timed we’re on a timer I said I don’t
Do not give them your business, they are rude. The lady by the name of Shyanne was rude and nasty to me. And was on her cell phone the whole time, while taking my order. Then got mad at me for no reason, All I wanted her to do was take me order. And she got a attitude for nothing, so unprofessional.
I ordered 2 lattes half an hour before close and I’m pretty sure the lady only used one shot of espresso for both of them. It honestly didn’t even taste like 1/2 a shot it tasted like she just used the smallest leftovers from the pot, & I order a latte almost everyday from different Dunkins so I kno
Male employee there was very rude... really didn’t like how he spoke down to me after I politely asked why my frozen chocolate didn’t have whipped cream (pretty sure it’s supposed to come with it considering it’s online description even says it’s supposed to have it). Very aggressive tone and seemed
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