Westgate Pizza Bella

This is the best � place in Albany so many different varieties and selection and staff are so respectful #satisfiedcustomer

Update* ordered again tonight. Large cheese pizza with extra cheese and 10 honey bbq wings. 100% on point. Delicious and hot. Also I don’t think it even took 30 minutes to arrive. We all make mistakes but the way we handle those mistakes is what makes a good company and pizza Bella has definitely gone above and beyond. Edit*. The manager Contacted us and was more than apologetic. He ensured us this will not occur again and they resolved the issue. We were extremely impressed that they cared enough to reach out and try to make right of the situation. We will be back again. So my wife and I have been ordering from here pretty regularly for a few years now. As of late it seems like quality of the food and service has definitely dropped. The consistency of the pizza is not there. 1 time the pizza is on point and good than the next time it tastes like it’s from a whole different place. The last time we ordered a sausage peppers and onions pizza. I even spoke slowly on the phone to make sure there were no mistakes. About 45 minutes goes by and our pizza arrives and it is pepperoni sausage and onions. They even read back verbatim what I said on the phone. I called. They made our correct pizza and they picked up the old one. But it is frustrating waiting 2 hours for a pizza. The kicker is this was the time after we had ordered a special that was 13 or 14 bucks. When the pizza arrived the bill was 22 bucks. I had already paid so I just called after and they gave us a credit we had used. Don’t get me wrong they try to make right on their mistakes but the mistakes seem to be happening more and more. We will take a break ordering from here and hopefully they get it together. They used to be on point more often than not but lately not so much.

Every time I come into this pizza place it is clean it is friendly and it smells amazing. I have a daughter who has a sensory issue and this is the only pizza place she will eat. We got the margarita pie every time we come and it is delicious every single time we have. We've had that Burgers too nice and juicy and their mozzarella sticks are to die for.

Stumbled upon this place by accident once, and my family has been coming back ever since! Lots of options to choose from on the menu whether you prefer the basics or something unique. Good bang for your buck… the calzone is huge. If you need extra sauce, just ask. Staff is friendly, relaxed, patient while you order, and appreciative of the chance to serve you.

Navid thank you u made my son day your such a sweet worker he always take time out to make sure all his gust is well served and he said he talk to the customers he’s always cleaning it’s always smiling happy and fast Service….. all the workers a nice fast and welcoming I will always recommend piece of Bella to everyone 😊🥰💖🌼