Dunkin'
39 N Pearl St, 12207 - Albany
Recommended by Sluurpy:
2021
#388 of 414 restaurants in Albany
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
56/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
233
Google reviews
It was my first time ever at Dunkin Donuts!! And I’m not disappointed! While I had my layover Albany, I came over to try something good! I had the Grilled Tomato Pesto and Mango Pineapple Refresher! It was actually really good! I wish I could’ve asked to go easy on the ice, most of the cup was filled with the ice, but still it was really good!!! It’s very clean! Easy to find and staff is friendly! Only downside is they don’t have restroom or any hand washing station, but I will definitely visit again!!
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Top 3 worst dunkin donuts of all time... I'm not even being slightly dramatic. Place is always FILTHY, NO ONE can remember your order let alone get it right. AND there is either only 1 or 2 people on staff every morning when it's the busiest! Completely the owners fault 100% it doesn't matter if your employees don't show up, it's still your fault! You're the owner! Stop what you're doing and get your A** down there when someone calls out.
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Good food & drinks but rude customer service. there’s this black girl who stands in the back and just glares at everyone. When she called out my order and I went to pick it up, she looked me up and down while glowering and slowly backed away. Weird. Don’t like your job? find something else. Do better.
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Was buying food for a homeless person and the employees were so rude and thoughtless. I'd give them less than one star if I could. Can't buy tact I guess.
Google
I stop at this Dunkin location usually Monday early in the morning ion my way to work in much need of an extra large cup of coffee. The staff is always polite and it's not typically busy yet. At times when it is busy they work together like a well oiled machine keeping people moving and maintaining very good customer service.
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I am standing right outside writing this. This is the yummiest coffee I have had in so long. Perfection! The 2 young women behind the counter were awesome. And the woman who took my order was super helpful and patient while I tried to create my coffee and she was lovely!
Google
Didn't like the fact that they had no restroom but good coffee and food and friendly staff
Google
FIVE times now I have received the wrong food (the first FOUR times I just ate it and dealt with it.) I'm not even going to address the other times that my coffee has been made incorrectly as well. (I order an incredibly simple coffee). Top 3 worst dunkin donuts I've been to and sadly this is the only one within walking distance of me.
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