Tim Hortons

I have always loved Tim Hortons and I still do but this location is absolutely trash. I have never been somewhere where they mess up my order every single time I go and I don’t order anything complicated. The staff acts like they don’t care and are rude most of the time and they are almost always out of main ingredients and beverages. Definitely recommend going somewhere else in Adrian.

The breakfast sandwiches are amazing! I've never waited more than a couple minutes even when they've been backed up almost to the road! I've only experienced 1 food ness up and they immediately corrected it and gave a complimentary signature donut. I have never experienced a rude employee and they have always been super apologetic for the smallest of waits! I definitely recommend getting breakfast, lunch or coffee here!

Near daily, I have been going to this Tim Hortons since it was established. Over the past year the service has declined tremendously, as they are continually out of products and many time have gotten the order wrong and it takes forever to get up to place the order. It appears that they are not managed correctly or not managed at all. In my last order a $8.25 lunch meal (which I paid for) but received a $4.00 breakfast sandwich. That was all, no side and my coffee was in correct. On my way to work, I was in unable to get back in a car line and wait another 15-20 minutes, which is about the normal waiting time. This happens time and time again. When a came the next day for lunch and registers my complaint the girl at the window just looked at me, like “sorry about your luck”. I asked to speak with the manager and the young lady standing right behind her, within hearing distance ( couldn’t have been a manager came to the window and literally talked down to me and took my name. I am not really sure if there is a manager on site. B

I am a dasher. This store does not allow anyone into the lobby. I will get a message saying the order is ready for pick up and I still have to wait in their extremely long extremely slow line. Every time. They are not friendly either. No matter how nice you are. Customers did not pay Doordash and me to wait for their stuff. Here I am again.. waiting in a line out to the road for a door dash order I should be able to walk in and pick up. This place sucks!

Ordered 1 Mocha Ice Cap, waited at the window for 6mins. Cup was overfilled and spilled over the outside of my car, inside, and over my lap. I didn't get napkins either. The whipped cream and chocolate drizzle was left off- which turned out to be a good thing since I didn't have to clean that up too. Not the first time something like this has happened but this was definitely the worst. Not coming back here again.