Frosty Boy

I would just like to start by saying ever since the old owners sold Frosty Boy, it has drastically gone downhill. The past few times I have gone there it has been very slow, and taken over 30 minutes for anything to get done. Today was by far the worst experience me, and many other people have had. My friends and I got there at 9:20, ish, and didn’t get our ice cream until 10:10. While we were there, at 9:30, there was a line almost to the sidewalk, as usual, but instead of anybody making the ice cream that was being ordered, all the other workers were sweeping, cleaning counters, and doing dishes. I am all for getting ahead on closing work but that is only if there is downtime. It is always known that the consumer comes first, and this year it is nowhere near that. I was also keeping track of when people got there to get ice cream, and the last person showed up at 9:54.A few minutes after 10, they told the whole line that they are not serving anybody else because they are closed. It is unfair to make customers leave when they were at the establishment well before close. It is not the customers fault that the workers are taking their time and not wanting to actually help the people that coming to get ice cream. The new workers know they do not have to actually help people when they can just stop the line at any given moment because they were unable to work in stressful situations. Not only that but the place is extremely dirty. I am almost positive it is against conduct to have a fly trap, and dead bugs in the windows everyday. It is very clear this place is not being cleaned up to standards, and it is getting run into the ground. The workers need to be held accountable and be taught that if people are there you help the people that got there before closing time. That shows that they need to actually work and do their job. It is unfair to the customer that showed up on time because the workers do not want to actually do their job. If they would have been making the ice cream and actually helping the customers UP UNTIL close, they wouldn’t have had to cut anybody off. Something really needs to be taken care of.

Classic hometown favorite! Something for everyone. I tried a smoothie & it was delicious. Fast & friendly service & perfect for those hot summer days. I only wish they had more seating available. We purchased our ice cream & treats & ended up sitting in the vehicle to eat. The straws that they put into the smoothies have a sharp point at the end of them, & the styrofoam cup got a hole in the bottom of it. Making a very big mess in my vehicle.