Excellent customer service, pizza was fresh and delicious, and staff was amazing given some recent problems I had with a juvenile pizza bombing experience. This local pizza is great but corporate needs to update their pizza ordering website to force payment at time of ordering or else local franchises will get hurt with scammers, spammers and pizza bombers.
The Addison store has gone under a renovation and it really worked. They hired a very nice manager she very friendly and welcoming. And of course the food was good.
I ordered a pizza and chicken wings online, which, by the way, is simple and easy to navigate through. I ordered carry out and I was surprised by how quickly they were able to make all of my orders. The service was nothing less than professional and very polite. The pizza is well-cooked and the chicken wings are really great. This is the kind of service that makes me want to return to this particular location.
Best Pizza Ever at the Motel Hotel Holliday In n!!!
Order was hot, exactly what I ordered, delivery was timely....very positive experience.
I got a large cheese crust filled with 3 toppings, original crust. I thought the pizza itself was thin and falling apart, and that not enough toppings were added. But, the ordering experience was easy and it was ready quickly and easy to pick up. Taste was fine, just wanted more
Normally the delivery is faster. Last night we ordered around 7:20. The delivery came at around 9 pm. It was a snowy night and a Saturday. May have been nice to know how long it would take before placing the order. I did not see an estimated time until after I had ordered. Food was hot when it got here and it was delivered when the app said it would be.
The manager on Saturday nights is amazing. He's very good at multitasking and handles my order perfectly. I come here very frequently and they have never messed up any of my orders. My pizza is always made on time and is wonderful. I highly recommend coming to this pizza Hut. It's full of friendly faces.
Guy working here tonight (April 17) was very kind when a crowd came in all at once to pick up orders. He was under pressure to satisfy multiple hungry impatient people, but kept his cool and was a pleasure to deal with.
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