Sonic Drive-in

I received molded fries with my combo and requested a full refund on my entire order. Because I couldn’t find the receipt, the only solution I was offered was to have the fries remade. SICKENING. After I found the receipt, I was only offered to have the fries refunded. I requested a full refund again and was told that I could only get the most expensive combo refunded because the food was half eaten (which was a lie). We showed her all of the our food, which CLEARLY had not been half eaten. All of this was told to me by a “manager”. It shouldn’t matter how much was eaten, it’s the fact that there was MOLD on my food and I wasn’t even given an apology.

I had myself and two of my kids waiting for over half an hour before having to go ask for the status. They completely messed up and had our food waiting for the wrong lane. I get home finally to one kids order missing. I called to complain and got hung up on. That was my second bad experience here and have only been there twice in 5 years. I do not recommend this place, horrible service so zero stars. Unfortunately I have to give one to post.

Absolutely disgusting the girl with long brown curly hair couldn't even keep a straight face to collect my money then proceeded to pick her nose at the window before collecting my payment. Another female came to the window to tell me my order collect payment. Then the girl who picked her nose handed me my change back and my food. Said thank you and slammed window. Never got a chance to ask for ketchup but the food is in the trash outside because clearly they don't wash their hands. And pick their nose in front of customers. And honestly based on the reviews would any of y'all wasted your time to to get a refund or just go to Zaxby's to get something decent. My time is worth more than the $8 bucks wasted at this establishment.

Third weekend in a row coming here to try and get a toaster sandwich. 1st time they’re out of all toast for the toast. Second time no one answers at the drive through so I pull around to the window and she tells me the only way I can order food is through Uber eats or door dash because their register isn’t working. 3rd time no one is there at all during their open hours.