Ihop

The hostess and our waitress were amazing! They were both very helpful and attentive to our group. The food came out fast and was hot! The only reason I am docking my review a whole star is for how un-kept the bathroom was. The toilet paper was not in the holder and one of both the soap dispenser and paper towel dispensers were completely out. The bathroom could have used some work! Maybe I caught it on a bad day!

Terrible new menu since Covid. Prices have gone up and the quality of food is terrible. We used to get a wonderful handcrafted sandwich that came with 2 choices. They no longer have hash browns. Their fruit is FROZEN and watery. The past 2 times my husband ordered a ham, cheese, egg melt sandwich it came with tough bread, grilled and burned. The ham was so tough it was like shoe leather and you could hardly see it. The egg was burned. He took 1 bite, spit it out, and put the remainder down the garbage disposal! $9.95 down the drain! We WON'T GO BACK. The new website is slow and difficult to use. The manager at the ELLSWORTH RD IHOP is great but the new menu, lack of choices, food quality are UNACCEPTABLE. GOODBYE IHOP!

Ask for water and I never received it and my food was cold I'm usually not so picky however they didn't have a full house in fact I would say that it was less than half of what they could seati seen staff walking around in and out of the back and only noticed one waitress so I said nothing about not having my water or my cold food. They need to put more people on the floor to wait tables.

A coworker and I have breakfast once a month. Both old white guys. Veterans that feed Veterans. We were ignored until we almost had to leave. He had to work, it was my day off. The server walked by us for 15 minutes without taking a drink order or providing silverware or menu. We both got the vibe that it was intentional. When my friend asked the person we thought to be a manager, he raised his finger and basically shushed him. I ordered biscuits and gravy. Got two biscuits halved with like a teaspoon of gravy on each one. Never felt more unwelcome. So sad.

Was not a good experience. My institution told me to leave while waiting for a waitress to come to the table. Because you know they were busy they had at least 3 other people in the restaurant around 11 am. leaving most of the meal on the table. (Sausage under cooked, cold bacon and pancakes) I decided to use the restroom before leaving the restaurant. I left the restroom gagging do to the smell.

6/20/2022 My children and I are here visiting from Virginia, so we decided to grab breakfast out. This Ihop was the worst choice we could have made. First, after taking our order on paper the waitress says that the kitchen lost the order in the system and therefore, our food had to be cooked again. Was the order lost, if so, why does it need to be cooked 'again'? Now we are waiting even longer for our food. Once the food arrives, it's slightly warmer than room temperature, but not hot and I do not have patience to complain. To make up for the mistake, they offered a whole $7 off the bill. Additionally, the waitress never checked on us and we continuously had to ask other staff to get her. This place is poorly managed and not worth killing your appetite for.

Been to this location 2 times. First time was great, food was good, server was good. Second time we went later in the afternoon for dinner as I was craving breakfast for dinner, the restaurant was totally empty stood in the front for about 5 mins where there was a sign saying “please wait to be seated” and nobody came to seat us. It sounded like the waitress’ were sitting in the back possibly folding silverware. One of the waitress’ got up looked in our general direction, went to the back, came back and sat right back down to talk to her coworker and do whatever they were doing…. Took our business to bob evans down the road and got served right away. Won’t be coming back to any ihop as I’ve had a similar experience at a different location and just thought it was a fluke which is why we tried again…. Apparently it’s normal business practice to Just not pay attention to the front of the store and ignore customers. I’m honestly surprised these places are still in business.