Plaza Donuts

There were flies on the doughnuts when we informed the employee. She said” Well it’s 7pm and we have things out for the flies.” She points to a fruit fly trap although the flies that were on the doughnuts were house flies. She then states “We have someone coming out for the flies.” I’ve eaten here before it was great but I will never eat here again because they made no attempt to protect their products from pests.

Ordered online and drove to the window to pick it up, like at most places, and the salesperson gave me attitude about how people who order on grubhub “usually come in” ... but I went through their website and was redirected through grubhub and the order was already paid for, so all she had to do was hand me the box. She was very rude all because I went to the drive thru instead of coming in. But I was never told that is what to do or what I had to do, and I don’t see what the difference was. But the donuts were good.

THE BEST! Locally owned! On site made! Staff always helpful! The patrons who are sitting and enjoying their coffee, etc. They are not mean! How about smile and say "Good Morning" it seriously goes along way! It really upset me when someone posted a bad comment on Google about the patrons. Everyone there has always been pleasant! It does not hurt anyone to start up a friendly conversation with an elderly person! It may make both of your days great!

3 times now I’ve come back home to Ohio and stores were closed without warning. First time Boardman, with no signs. Second time Boardman, updated knowing the lease was up. Third time, today, Belmont. No signage saying it was closed today. Signs actually said open on Friday. No post on social media, a page you you’ve been active on. It’s 2020 and it takes 5 seconds on any device to update customers. People wonder why there’s a 20 car line at Dunkin Donuts, this is a prime example, harder and harder to support local businesses. Done bothering with Plaza Donuts, it’s gone downhill since it purchased by new ownership. Further more after messaging their Facebook Page asking if Liberty location was open...they blocked me and deleted my post.