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Google Reviews
1,069
Google reviews
We ordered and had food delivered a few months ago and I called in after getting our order because the burritos were the size of a .59 cent Taco Bell taco. They refunded the entire order and assured me they were going to retrain the staff for delivery orders. Last night we ordered again. My burrito bowl had about the same portion as last time even though we had ordered extra chicken, but was covered in probably about a full pound of cheese and barely edible. Normally I wouldn't complain at all, however it has happened twice in a row now.
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I came to Chipotle tonight to grab a bowl for dinner. The staff had no personality, the girl who took my payment treated me as though I was a pain for her to wait on and she didn't even say thank you or goodbye, so I said it to her. When I got home I barely had any meat on my bowl and an over indulgent amount of rice. It's way too expensive to eat there for what you get. Try getting some good help and then when you do put them through training to teach them skills on personality and good customer service. For the price of your food people should be getting top notch customer service.
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Insects in the cheese. This was my wonderful takeout order. Bug was clearly visible under the lid.
Google
Always good food. Never disappoints. There's two male employees that work the cash register I really like. One has gone home for the summer.
Google
Today will be the last time I visit this location the brown rice was hard and yet again barley any steak on my food pay $10+ for a burrito I kinda expect it to be fulfilling 🙄🤷♀️
Google
Had to wait 20 min on the meal which I had ordered online. Didn't think the food had much flavor and there was not much meat in the burrito and lots of beans and rice. (More profit for them). I was impressed with how fast the workers were otherwise I would only give 1 star. I also do not agree with their anti agriculture agenda.
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How do you run a restaurant and only have cheese for online orders .this is ridiculous and I'm a loyal 2 times a week customer who won't be back. The manager was rude and ignorant. I normally would not complain if it was handled better period.
Google
I placed an order for this location by accident. They were very helpful and reassured me it happens all the time. Refunded my payment excellent customer service!
Google
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