Panera Bread

I absolutely love Panera's food, and for the most part when I go there things are timely, consistent, and brought out by a friendly staff. Today is there last day I will ever eat at the Woodbury Panera. I ordered a single thing of soup with a baguette online. I arrived shortly after ordering, and waited for nearly 10 minutes, the app said it was all done, but it wasn't on the shelf. So I check with the cashier (who was also doing the curbside pickup, stocking the rapid pickup shelf, and doing register) and they couldn't find my order. While sorting this out, no one was available to help the other customers, resulting a no one else receiving help for a while. At the end of the day I waited 25 minutes for a single cup of soup, and probably would have waited longer had I not gone up to the register. I sincerely hope that management gets a nice bonus for saving all of that money on employment, because they're horrendously understaffed. I won't return for a while I suppose, raise prices, I don't care, but staff your restaurant to a level that actually allows you to handle the traffic you get, and train your staff to bring out orders on time. This isn't an isolated incident, but simply the last straw. Side note: But I can't help but laugh when the people in front of me ordered Mac n Cheese, only to be told that they're out, then try tomato soup... and they're out. The app doesn't communicate with the store properly, the store is understaffed, out of soups and like half the pastries. Next time it'll be faster for me to drive to the Hudson, WI location and order there.

Great place to grab a quick bite or just a tea / coffee. Family outings, working away from home, or just friends catching up, this is a place for it all. The food options are great whether veg or non-veg. The bowl meals on the menu are quite tasty and I highly recommend them. Only addition I'd say needed on the menu is more juice options. Parking in plenty as it's in a shopping mall.

Broccoli macaroni and cheese with the baguette was good overall, but don't get the overpriced smoothies. they smoothies are essentially yogurt in a cup. It was pretty disappointing especially when they are all $5.69 a piece... They were also very busy and staff were unable to keep up with the demand of customers in the store.

I’m sorry, because I love Panera. But I went in today and had a tomato soup w/grilled cheese. That was 12noon. By 3:30 this afternoon, I began to feel sick. An hour later, I was in the bathroom. Fell asleep around 6pm. I didn’t dare eat anything, because my stomach sounded like a meat grinder! Went to bed at 8:30, still nauseous. I will never go to that Panera again.

Every time I have ordered curb side pick up, it is ALWAYS 15+ minutes late AFTER the pick up time. When I walk in to ask about my food, it’s been sitting on the counter since it’s been ready. Their customer service is nonexistent, no apology at all for their inconvenience. If you want your food, I’d recommend walking in and NOT placing an order ahead of time. Even when it’s dead they can’t do their job accurately.