Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
49/100
Data Completeness
56/100
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Google Reviews
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Google reviews
The KFC Experience (Drive-thru Edition). Colonel Sanders would be so disappointed. So on this day, I went for a quick lunch stop at the nearest KFC. I ordered their three chicken tender fill-up meal with fries. The three-tender meal also comes with a prewrapped chocolate chip cookie; however, I preferred the in-house chocolate chip cookies versus what KFC is now serving.
Once pulling up to the window and paying, the staff member told me they were out of fries and instructed me to pull ahead to wait. Patience is a virtue, but it was only around 11:30 am, and I saw no sign of a lunch rush when I arrived. Once back at my destination and about to eat, I enjoyed two out of the three tenders. Unfortunately, one tender was browner and tougher to bite into than the other two. Someone placed that chicken tender underneath the other two. It was apparent that tender cooked in another batch of chicken earlier in the day.
So would I return to this KFC? I am not a fan of this location and will not return for several reasons. There is loitering in the parking lot and the parking lots of nearby establishments, customer service is not the best, and the food quality is not up to par. Hence, the slogan "Finger Lickin' Good" or "Colonel Quality, Guaranteed" is gone from this KFC location.
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The only reason I am even giving this location two stars and not one is because this KFC at LEAST had their fries... The location I had tried prior gave me some grocery store freezer section unseasoned fries that had already put me in a bad mood because I did not even get a full refund for them. When I decided to try this location instead and had to call them to confirm they had fries in stock, I thought I was in good hands finally. Nope... I paid for their dipping sauces and they did not even put them in my bag. If I have to pay for sauces, I best get them. If they were free and I did not get them, fine, whatever. But you're scamming people out of their money. I work in food service as well and this is just pure laziness and thievery. Do better.
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You know I grew up with the colonel. Great chicken, great sides, but pot pie... Too much crust not enough stuff. The old Banquet grocery pot pie ; to me, is a better and cheaper choice.
Google
Did not rec what I ordered and when I called the store to let them know, manager was very unprofessional, refused to accommodate me
Google
Awesome service guy taking are orders was so nice with everything going on in the world made sure we were taking care of when we were on out lunch break great service and food will be back
Google
I went through the drive thru at the Liberty Street location and was welcomed and started to place an order. I was abruptly told that they didn't have any chicken and the lady was going to "cuss me out." It was the most horrible customer service I've experienced and I went to a different location.
Google
I did not recommend this place chiken gressy burn oil even the manager with disgusting t shirt
Google
This is the liberty street location. They use to have the closest taste to the original. The chicken was very greasy, and dry. I got the wing and breast meal, I guess they don't marinate the chicken anymore. The French fries were very good, and seasoned just right. The two stars are for the fries.
Google
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