Robert White
Fair warning to hospital staff, families and patients! I ordered Philly steak extra cheese. The pickle was half gone and my sandwich was cold to where cheese was stiff from cooling from melting and seriously lacking meat. If you order I recommend a more reputable quality business!!!
Alice Dean
The driest sub ever! Ordered the famous brisket and cheese sub; a large and medium to go. Got home to see the white mayo, thought it looked dry. Took a bite and realized they left off the sauce. To be certain, I took a napkin and laid it on both sides of the insides of the sandwich. Pulled the napkin off; wouldn’t have even known the sandwich was supposed to have sauce. Tried to call at a “not busy” time. After 3 phone calls and being left on hold a total of more than 30+ minutes with no person ever coming back to the line is unacceptable, Maybe I can turn my head on that but to leave off the sauce entirely on two different sandwiches, you know that’s just wrong.
When you have to pull out the Sweet Bsby Ray sauce for a barbecue sub minus the barbecue sauce, you’ll know to never go back.
Garry “Chuck” Chilton
Love Firehouse! Got my order to go. Reached home approximately 45mins later and my sub was not fixed to the standard on the menu. No CHEESE! Call and Robin was very nice and offered no excuse but did take my name and said I would get another sandwich at my next visit. That's how you treat a customer 👏. Great job on making a poor experience good. Keep it up!
Glass_half_MT
Absolute worse store experience. The worker taking my order was zoned out with flat affect. Literally just stared at me and never opened her mouth. After painfully getting through my order she owes me $18.51 In change. She states “we don’t have any coins” and just hands me $18. The steak and cheese was subpar and meat was cold. Avoid if you can.
Les Plus Belle Choses Dans Le Monde
While I like the beef and cheddar brisket sandwich, the servers seemed semi-hospitable and the last time I ate there the servers were not wearing any head covering. I wouldn't say it's the worst dining experience, far from it, but they could do better.
JENNAE Gray
I normally don't even eat here it was truthfully my first time after my boss recommended. Got in there 30 mins before closing.. order the turkey bacon ranch no mayo/tomatoe... My sandwich had bbq sauce on it. No bacon.. no lettuce and no onions on my sandwich... Was so hurt.. orders a brisket and cheddar no mayo for my hubby and he looked at it and said he wasn't eating it. It looked gross and was cold... We stay 2 mins away and he didn't touch it.. Sad to say I won't be eating here again.. sorry.... Jersey Mike's.... Even Jimmy John's... Would never.....
Misti Collins
Always have enjoyed Firehouse, until now. Slow service and my order was made incorrectly. I called to speak with a Manger, lady on the phone said we don't have one here. We didn't know how to make your veggie sub, we don't have a picture at this franchise. I hope corporate contacts me to resolve this issue. My subs need to be remade correctly (free of charge). This was a ridiculous waste of time and money.
T
The sandwich and drink was not worth $15.00. The soda machine did not work properly. The carbonation was out and they didn’t correct it.
The tea was terrible.
Plus they need to clean the front area for people to sit outside.
I will never visit this place again.
Charleston Cherokee
The food is to die for! The customer service is excellent! The restaurant is very clean! The entire staff is friendly! The prices are great for what you get! The variety of beverages is a plus too! Just a great place for the family! A great place for everyone! Win-win!!
Don Campbell
One of my favorite places to eat. Love firehouse.. When traveling I always search to see where the closest ones are and always make it a point to eat at least once. If you haven't tried one of their subs I highly recommend it. My favorite is the hook and ladder. My wife love their salads
Kimberly AnneMarie
Really great customer service..... Food was great.... Tuna salad a little salty but still good.... Wish they had fries�
Carolyn Cabe Bowen
Great subs, well made with fresh ingredients. Staff is friendly and efficient. I could do without everyone yelling out "welcome to Firehouse Subs" every time someone walks in. That is so obnoxious and why we rarely eat in. We really love the food. Thank you for really good subs.
Joe Roush
I love firehouse always amazing staff is very professional always clean
Betty Bennett-Anderson
I love this place. Always good food and friendly faces
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