Tropical Smoothie Cafe

The Tropical Smoothie Café has fantastic smoothies, the Café is cute and beach themed and the staff are super sweet. They have tables and chairs so you can sit and enjoy your smoothie --the drive through is busy but the inside is quiet. All food is made to order. If you want a wrap, they make it the spot. You can swap out the turbinado sugar for Splenda, you can have any wrap made into a bowl and if you are picky about an ingredient because it is made to order, they will accommodate your request-- All of the smoothies are good, you can not go wrong -- our family is working through the menu. The app has great rewards if you download it, more discounts if you do the survey on the receipt -- it makes a nice little date night for healthy food. My absolute favorite thing about TSC is that it right next to Planet Fitness, so as a reward for working out, I can get a smoothie -- so motivating!!! This is a picture of the Detox Green smoothie, I love it. I have one every morning. That's why I'm all about the discounts listed above. Addictive!! p.s. I see the other reviews below everyone has a complaint, I do go every morning and have not had these issues. Bad service is few and far between. When the service takes a bit they apologize, they have a sign about staffing issues and if you are in a hurry you can order on the app or if you walk in you jump the car line.

Since I’ve started going to tropical smoothie I’ve had some really good smoothies and some not so good. I’ve had some that tasted really watered down and not much fruit flavor to them even when I added the extra fruit. I ordered one the other day and again it tasted watered down so I told on of the employees and she was very friendly, kind and offered to make me another one. She made it and it was perfect. Kaitlyn is awesome and I appreciate her wonderful customer service and she takes care of everyone with a smile and a great attitude. Everyone could use more Kaitlyn’s in their business. Thank you!!!

My sister ordered a Jerk Chicken Quesadilla the other night and the staff wrote a rude message on the box. I went back to the store the next day to let them know that she was rather hurt by the message. The girl I spoke with was rude and unprofessional when a simple apology would’ve gone a long way. Her exact words: “Well what did you want me to do about it?” For those who will say “ ThEy wErE jUsT lAbeLiNg tHe BoX,” clearly they didn’t need to “label” the box as my order from today was unlabeled. Even if they felt the need to label the food, there was absolutely no need to emphasize “Jerk”… I get that it was late and they were probably frustrated with a last minute order but there were 3 people working. It shouldn’t have been that much of an inconvenience. Regardless, there’s no excuse to be unkind.

Arrived here for the first time. Our visit was pleasant, could have been a tad better experience, but I will get to that shortly. First off... I want to commend the staff for the friendliness, helpfulness, and their patience for new customers. Second... The menu has a lot of options, but its very detailed, and for a couple of the items I had questions about, the staff answered them and even gave great suggestions. My wife ordered the Blimey Limey, which was a strawberry, pineapple, orange juice & lime blend. And, I ordered the Island Green, it had spinach, kale, mango, pineapple & banana. Both smoothies were fresh and weren't sugary. The flavors melded together really well and nothing about it was overwhelming. The thing I appreciated most about the smoothies... they were all the same size. Sometimes its nice not to have to contemplate size options. This makes the process faster and less complicated. The other thing we ordered, was the Chicken Bacon Ranch flatbread. Now, just to let you know. If you order something like this from their menu, bring your appetite. The flatbread was HUGE and STUFFED! Loads of grilled chicken, bacon, tomatoes, romaine, cheddar; all with a lite ranch that wasn't smothering it. For as much as there was, it was really well balanced. And, we really liked that. Most places give you something small and petite, but not here. This was definitely a meal in and of itself. For the price, I'm not complaining. Now, for my complaint. The location isn't an appropriate spot for this place. This place obviously drums up ALOT of business, as the line was from the side of the building, across the front of the very small shopping strip, and out onto the road - coming from two different directions. Though it was dinner time and people were getting off work, the traffic to this place was holding up customers of the others stores. Even the customers that went inside TSC were waiting in the parking spots to leave. Ourselves, we waited about 20 minutes to get to order but once you order, it was only a 5 minute wait to make our payment and get our order. With that aside, this is a great place, that has great menu options, great flavors, and incredible staff. We will definitely be coming back as regulars. Even if we live an hour away.

I sat in the drive thru line for almost 30 minutes with only 2 cars ahead of me. Lobby was empty. I can understand being short staffed and busy but it really just appeared to be poor management because a girl was at the window stocking lids and straws etc rather than working with the team to speed things up. No multitasking. The girl was nice enough but she was just standing there. I'm positive she couldn't have been the only one not deviating from her station. I waited in line like that once several months ago and figured it could.not possibly happen again. But it did. Never going back.

They do a gois job keeping up just have to be patient...see below. No place to park with the long drivethrough lines @ the pleasant Valley Winchester location given the small strip mall location and minimal shared strip all spaces... at peak times Paisanos pizza patrons are impeded to get a parking space or leave one with the peak line of TS drive-thru cars. Always busier in the warmer months FYI They're hiring too... job hunters get your blend on! Latest parking visit...when I had to park elsewhere and walk to TS to pick up my online app order... so this effects individual online orders, walking customers and other strip.all parking patrons... and Dashers too.... something to keep in mind. More parking is needed at this location to not impede walk-in and other businesses parking patrons.. Dashers are impeded at paisanos too, that location has delivery drivers... and just like TS Paisan. Also has walk-in and eat-in patrons with minimal vustomer parking ease.