Review Mcdonald's - Wilmington

Cosmic V3

My food is never fresh I dunno why I keep going there smh. You would think after so many complaints they would get it together but I’m wrong. Then they don’t ever answer the phone to even hear the complaint.

Ryan Ortiz

If you're looking for fast food late at night, never come by this McDonald's drive thru. You'll end up waiting for a good 20 minutes to place an order, another 20 to pay for the food you just ordered and another 20 to get the food. It's sounds like an exaggeration but I often come here late night after work and its always the same experience. They are either understaffed or just completely incompetent to work at a fast food restaurant.

SpixyRu31 Williams

This McDonald's do not care about there customers they mixed orders then don't tell the customer.. and after once a few other employees came she try to disrespect me sad a never had a issue 😔 until now your employee is wrong and we don't like that your not on 4th street and they even started to get better.. sad I rate -1 for your employees customer service... paid for extra sausage $10.00 meal bestfriend $8.00 smh hard workers just trying to get morning breakfast..

Mr. Calixte Tout Bagay Imigrasyon (Mr. Calixte)

The bathroom smelled horrible .... I spoke to the manager she says she will yell the maintenance man... But she did not answer the question "when was the last time the bathroom was cleaned? I was with 3 women and myself they went to the bathroom and ran out holding their breath that is unacceptable.... Seats was torn...... Chairs was on topd of tables understood for covid-19.... The chicken nugget was hot and juicy like always... Dirty floors.... Dirty bathroom.... Fast service ... Customer service needs improvement....

teshayla blackston

The employees are very nice and the food is fresh, they'd really benefit from having someone assigned specifically to the fry station since that's what holds them up the most when it comes to completing meal orders

Angela Anderson

This store needs more customer service training.

Christine Spicer

PLEASE SERVE THE FOOD FRESH!!!! Throw away old Food. PLEASE AND THANK YOU😡😀

Brooklyn

DONT GO TO THIS MCDONALD'S THEY IGNORED MY CURSIDE PICKUP FOR 30 MINS AND STILL DIDNT ANSWER NO ONE IN DRIVEWAY STILL WAITING FOR MY FOOD AND THE STORE IS ABOUT TO CLOSE YOU GUYS NEED BETTER MANAGEMENT AND MANGERS RUNNING THIS STORE HORRIBLE CUSTOMER SERVICE EXPERIENCE THEY MADE EVERYONE WAIT SO LONG TILL THEY ALL LEFT AND LET THEIR FRIENDS IN THE STORE WHILE THEY DONT DO ANYTHING AND WHILE OTHER COWORKERS CLOCK OUT