JUST GOT THE BEAST SUB!!! IT WAS GREAT AND VERY FRESH!!!!! GOD BLESS THE YOUNG LADY WORKING IN THERE ...SHE WAS NICE AND VERY POLITE!!!! THE SUB SHE MADE ME WAS A 10/10 AND 5 STARS!!!!!💯💯😁😁💙💙💙☝️☝️☝️🙏🙏🙏⭐️⭐️⭐️⭐️⭐️....I WILL DEFINITELY BE GOING BACK TO GET ANOTHER SUB !!!!!💙💙💙☝️☝️🙏🙏💯💯😁😁😁⭐️⭐️⭐️⭐️⭐️🇮🇹🇮🇹🇮🇹🇮🇹🤑🤑🤑🥇🥇🥇🥇🥇
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It moved fairly quickly. All subs were good. The bread was a too little hard for my husband. But its because they didn't pan it soon enough after coming out the oven. (I used to manage this particular subway so I know the bread was fresh as they grabbed it off the bread forms) but all ingredients looked fresh. And all the subs tasted good. The cookies were a little hard. But I know how quickly they can get that way. Leave them even 30 seconds over and that oven will burn them up. The manager was friendly but not really social. Which is fine as I came in during lunch and there were a few people in front of me and one behind me. The restaurant was tidy. The only complaint I do have is the other young lady working was a bit frustrated with a Hispanic guy in front of me. You could tell his English was limited and he was having trouble with ordering what meat to put on his sub. And she did get an attitude with him. She was young so I understand she was frustrated with the language barrier. But he was really trying his best to understand. And Im sure its scary being in this country not knowing perfect English. So that would be my only suggestion to have more patience for situations like that. I will be back as I work at a nearby health care facility now.
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I have been to this location twice in the last few weeks and both times the manager, Larry, was the only person working there. He was so professional and pleasant and you’d never know he was doing everything himself! He handled himself so well and took it all in stride.
The first time I was there he was cleaning off tables and cleaning the floor when I came in and said he’d be right with me. He came around to the counter and thanked me for waiting and asked me what he could get me. He wasn’t flustered at all and was friendly and calm. In asked him if he was doing everyone’s jobs by himself and he explained that he was the manager and he was the only one working.
The second time I came was today and it was the same situation with him being the only worker there. Larry was working on some phone-in orders when my friend and I came in and he said hello and said he’d be right with us. After he finished that order he came around the counter and put the order on the shelf with other orders to be picked up. He went back behind the counter and got our orders. He was very polite and looked at us when he was asking what we wanted on our sandwiches and and didn’t act like he was stressed at all!
I worked for civil service as a civilian secretary for 36 years. For many of those years I worked in the civilian personnel office at an Air Force Base. We serviced 2,000 civilian employees. Customer service was of course the most important part of our jobs. I was so impressed with Larry’s dedication to his job and to his customers. His attitude was exemplary and his work ethic was amazing. Subway is very fortunate to have an employee of Larry’s caliber working for them.
I've been going to Subway a couple of times a week due to I'm tired of burgers and greasy food. I submit my order through the app and about 15 minutes later I show up and my food is ready to go. I went in one day and they were swamped. I had to wait for my sub, but the manager apologized and was sincere. that told me a lot about the store. I will continue to order my subs from them. Great work Subway team!
This review is more for the single employee working, rather than the location. Today around noon we came to this location. It was clear only one gentleman was there to help a long line of customers. He manned the whole location alone. He worked super hard, and as fast as he could to please everyone there. If I were the owner of this location, I would do everything I could to keep this young man around. He kept a positive attitude and worked hard, in clearly a stressful situation.
The best person ever works there now(JASON) SO GO VISIT!!!!!
Friendly, professional, and just thank you new kid! Thanks Subway, I will be back.
This is the cleanest, friendliest, freshest SUBWAY in Wilmington. Believe me I've been to all of them. I'm a SUBWAY addict who hopes to never recover.. I deducted one star because all subways are most the time out of cucumbers, provalone cheese, pickles. Which makes me sad.
My sandwich is always perfect and delicious! The staff is super friendly! People are so quick to leave nasty reviews, so when I get good service it’s important to leave a good review!
Friendly workers, fresh ingredients, made all my sandwiches just the way I wanted! Will definitely be back.
All good because you tell them what to put on it.
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