Sara Shortt
Ordered two cheeseburgers, specified multiple times that I wanted no onions, no pickles, no mustard, add mayo.
I told them the screen wasn't right and corrected them politely. Then confirmed my order when I paid. They said it was all right, the screen just want reflecting the changes they made.
What I received....
One cheeseburger ketchup only
One cheeseburger with onions, ketchup, and Mac sauce
The tickets on each of the burgers...
One read - only ketchup, only cheese, only mayo
The other read - no onions, no pickle, no mustard, extra Mac sauce
When I paid, they ran out of receipt paper. I had no receipt. Took it back immediately. They refused to make it right.
Reola Holdaway
I went there last night to get a regular cheeseburger and tea. When I got home I had a hamburger bun with Ketchup Mustard Onions Pickles and NO burger on it! How on earth does that happen?!! I won't be going back they've messed up too many of my orders!! I'd rather drive a little further and get what I've ordered!!
Marshal Lusk
Noticeably shortened on french fries.
My standard medium meal box was barely half full. And you'd reasonably question, what about the bottom of the bag... nothing fell into the bottom of my bag. They just straight up didn't care to fill up the fry box.
Mykal Jamison
I live near this location and I always dread going to the specific McDonald's. The food is always very sloppily made the customer service is rarely good. This most recent time I went there I ordered a chicken sandwich that looks like the bread had been ran over was completely smashed down. I asked for sauce with some chicken nuggets that I ordered as well did not get the sauce that I asked for in fact got sauce that was completely different. The person on headset who answered the drive-thru was very rude and every time I pause they would proceed to ask me is that all which I find to be very rude. I wouldn't recommend this location to my friends or family in fact I refer to it as the bad McDonald's and I tell my friends and family the good McDonald's to go to instead of this one.
CRASHjester
Don't order delivery from 21st and Amidon- took at least an hour on an Uber Eats order.
The woman at drive(a MANAGER) was stoned to next week and far too chatty.
Couldn't even understand the code for the Uber Eats order.
She was even exchanging numbers with customers.
Believe I heard mention of a Cash app too.
Nothing but time and gas wasted going there.
Lilly Grey
Waited an hour and drive through for an Uber order woman in the drive through window was chatting with a few people that were very high in the car in front of us she was also high as well as asking for their number and asking for tips and couldn't even start to comprehend the code I was giving her for the Uber order and so come Monday I will be calling corporate on this matter because she was high as balls as well on the job
Joseph Blow
Every single time I go through the drive thru at night they charge me more than what I ordered. I always get the quarter pounder meal which is $7.09+tax but I am charged for a large frie and large drink, which I did not ask for nor was I asked if I wanted the upgrade. So it was only $7.79+tax but I barely had enough change to make the difference. I swear someone pocketing the difference with each order.
Maribel Orona
Order plain McDouble burger for my son..
Got all the toppings still,went inside to get an exchange and they ignore you till they can't ignore you no more
I saw 7 employees that could help me and the other 4 customers in the lobby waiting for who knows how long, but nope employees too busy to help anyone... one was holding a bag,one was holding a burger to put in the bag, one was holding the fries to put in bag and one was looking at the items going in bag and the rest avoing eye contact and walking around to look busy, what a joke
10min later Someone helps me and they gave me the same burger 3x still with the pickles,onions, ketchup on it even tho I kept repeatedly saying "plain McDouble, no pickles,no onions,no ketchup only patties and cheese"
Went home with a regular McDouble to throw in the trash
Idk who manages the place but I'm sure one of the employees ignoring everyone in the lobby was the manager too
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