Sluurpy > Restaurants in Wichita > Chipotle Mexican Grill
Chipotle Mexican Grill - Wichita - Photo album
Absolutely terrible service today. They were unapologetic about being so slow on online orders. Young man at the register shoved the bag into my hands. He was short with brown hair, wearing a hat with glasses. Totally disorganized and dirty. Very skimpy on an $11 meal. If it wasn’t for my daughter,
My order was put in between 4:30 and 5:00 pm and to be picked up at 8:00 pm. I arrived at 7:57 but did not get my order until 8:25 pm. The people in line got there after me and got their food before me. There were lots of people in the online order line that had to wait after their pick up time. One
Where to even begin. I used to love Chipotle but after an experience like today don’t see me going here anytime soon. We had an online order to pick up at 10:50am. My husband arrives on time and the door is locked. Store was supposed to open at 10:45. An employee tried to get in and they let her in
Worst experience at Chipotle ever! 6:50pm was when our order was to be ready. Got there at 7pm no pick up rack anymore do to thefts so had to wait in line to check order readiness. 7:10pm not ready another minute they said. Watched new customers come in and get their order. One lady had her order br
This location needs a whole new turn around. The place was filthy and just nasty in the lobby, looking behind the station was as well. The team members here are slow, spend all their time talking about irrelevant things instead of getting orders out! I placed an online order for 6:30PM, did not get
Love the food, but HATE how slow this location (N Maize) is. I've been coming here for years and it is definitely tapered off quite a bit on customer service. It's clear that they're understaffed and leverage less headcount for multiple roles. The person running the register is also currently handli
Chipotle as a whole needs to reanalyze the order pickup system. You can no longer pick it up off the shelf due to food theft (fair enough), but now you pretty much have to wait for the line to go through to get someone to give you your food. Completely defeats the purpose of ordering ahead to skip t
Had a mobile order for 7:10. I finally received my food at 8:17. There were 10 people ahead of me and they all told me they were waiting for over an hour ridiculous. And I get home and the bowl isn't even full.
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