Roberto's Pizza

We were recommended to try this place because “they have good bread”... that’s about the only thing they had going. I called in my order around 5:30pm on a Wednesday (so it was not minutes before closing or anything like that), and when I came inside to pickup my food, my presence was not acknowledged by any of the maybe 5 teenagers in the kitchen behind the counter. They all looked at me, and carried on discussing plans for later that evening. Eventually the waiter came up and rung up my food... I paid $70 for a large stuffed crust pizza (that had BARELY any cheese in the crust, just some sprinkled mozzarella), a large Stromboli, and 2 cannolis. I love supporting local businesses, and don’t mind the high-for-a-pizza-place price ... if the food is good. Unfortunately, I’ve never seen a greasier pizza in my entire life. I needed nearly half a roll of paper towels to soak up the grease, and it also leaked through the box. There was hardly any sauce at all, and crust was so thin (and soggy) it might as well have been a tortilla. The best part? I called the next day, during the day, to speak nicely with a manager about our first experience ever at Roberto’s... she basically dismissed everything I said, but acknowledged the teenagers not paying attention/acknowledging me. She did not offer to “make this better” in ANY sense. No “it might’ve been an inexperienced cook, usually it’s a lot better, I’m sorry you didn’t have a good experience, how can we make this right? Etc”. This was our first (and last) trip to Roberto’s in Westminster.