Kfc
931 Riverdale Street, 01089 - West Springfield
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American
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Google Reviews
1,120
Google reviews
Horrible, Horrible and Horrible. They can care less about you being there. Rather talk to each other than you to take order and you're standing awhile. Figure order online. Nope! They forget everything. This kfc straight up sucks. Look around for something else. You're welcome.
Google
One of the best chicken sandwiches but they need a pull off for people that order too much or special orders. Been in line for 15 minutes. Line stopped moving for 5 minutes. What did they order? Why does everyone else have to wait?
Google
Tonight's Dinner...old chicken probably been cooked since noon.
Google
Hi there i hope the owner reads this . This place after 9pm is allwats limited food and very poor service.. tonight i just decided i wont go there again.. most employees were outside in the back and me and 2 other customers waited for about 20mins only to be told they only had few things from menu. The morning crew is allways on piint . But this night crew needs better supervision
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Google
4:30 pm went to drive thru went to order chicken bucket told there is no chicken what kind of a buisiness is this kfc no chicken hire people you can count on to do orders 7-6- 22
Google
The order taker was quite rude. The line was extremely long for a random Monday. The food was cold and almost not thawed. It was a very poor experience. There is ample parking though and the restaurant looks great. That's why it deserves 2 stars but otherwise I had a poor experience. KFC is usually great but I am not sure what happened here.
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Google
If I could give 0 stars I would. My family and I went there last night after leaving the hospital. We got there at 9:50, right when we started to order the dude said, “we only have chicken on the bone and mashed potatoes”. I wanted to make sure I understood him so I repeated what he said. He replied, “we’re closing soon” YEAH, IN A HOUR! It’s cool, we went to five guys WHO CLOSES AT 10! They not only made our food, they hooked us up with extra.
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Google
Worst KFC ever!! Always rude, extremely slow, and constantly get the order wrong. I love KFC, but avoid this one at all costs
Google
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