Taco Bell

Zero stars. We are OTR truck drivers and the lobby was closed bc “COVID” 🙄and they wouldn’t answer the phone to take an order from us like any other fast food place does. Little Caesars was happy to take our business and we were very satisfied with a hot and ready pepperoni pizza 🍕 thank you for NOT answering the phone

This has always been my favorite Taco Bell in our area. Unfortunately, it has significantly declined as of late. Within the last 18 months I have been turned away because they were "only filling Door Dash orders." Additionally, when I have been able to order the wait times have been pretty long (for fast food and especially Taco Bell.) Last night, I was trying to accommodate for the slow wait times so I ordered ahead using Door Dash. I showed up at the allotted time and got in the drive thru line because the lobby is closed. When I got to the order box I told them my name and that I had a Door Dash order. "Yes, Ma'am. Please pull to the second window." Then I waited, and waited, and waited, and waited... I was in line, stuck for 35 minutes. There were cars who had already ordered behind me jumping the curb and leaving because we had been waiting so long. When I got to the window. The window attendant was very polite, but also very confused or just upset. (I can imagine why.) She tried to give me the wrong drink, so I corrected her. She did give me the wrong order. I told her my name again, gave her back the wrong bag, and she apologized. When I got home and opened the bag, it looked as if the items had been put in up side down and thrown from person to person in a game of catch. Every item was cold and dry. I was missing items. And the cinnamon twists tasted like burned oil. I know everyone has struggled to modify their businesses to accommodate to our new normal, but it's been 2 years. Taco Bell, it's time to get your act together.

Absolute worst taco bell ever. I know staff is hard to come by nowadays but if you can't avoid putting your problems on the customers and you can't operate to fast food restaurant standard then closed until you can. Noone should have to pay full price for this type of service. And for the few overworked employees that are here. Thank you for you service and I pray you all get raises and a break... I long one, paid! Cuz you deserve it for keeping this ghost ship a float.

Manager is extremely rude to customers and we left before ordering. We do understand that help is short, but don't take it out on customers. She told us if we wanted to order there we could order from the kiosk, otherwise we could not order as she did not have staff to provide counter service. Was rude to my wife a out using cash as well.

I really enjoyed the cinnabons and I don't mind spending near about 7 bucks on a 12 pack but it really bothers me to spend that much and they'll be all hard cuz they're so old can't eat them that's what it's been lately or either that they just don't have any like they only cook them one time a day or something and their rude about it