Palihouse

I recently had the opportunity to stay at the Palihouse Hotel in West Hollywood, where the outstanding service and attention to detail provided by the staff, particularly Elliot the bartender, made for a memorable experience. Elliot's kindness and extensive knowledge were on full display as he suggested the perfect glass of wine to suit my preferences. When he discovered that I was from Brazil, he effortlessly switched to speaking Portuguese, making me feel incredibly welcome and at ease in my native language. In addition to Elliot's fantastic service, the hotel was home to a number of other sweet and thoughtful staff members. The bar hostess, in particular, was exceptionally kind and contributed to the warm, inviting atmosphere. However, my experience with one of the concierges was less than satisfactory. When I inquired about the filming of a TV show on the hotel premises, I was met with a somewhat condescending attitude, leaving me feeling foolish and uncomfortable. This unfortunate interaction stood in stark contrast to the otherwise exemplary service I received from the rest of the staff. The hotel's retro decor added to the charm of my stay, creating a stylish and unique atmosphere that I thoroughly enjoyed. Despite the minor issue with the concierge, the majority of my stay at the Palihouse Hotel in West Hollywood was marked by great hospitality and a welcoming environment. I would highly recommend the Palihouse Hotel in West Hollywood to anyone seeking a memorable experience, exceptional service, and a trendy, retro ambiance. Be sure to spend an evening at the bar and enjoy the expertise and warmth of Elliot - you won't be disappointed!

What a beautiful hotel! We had a quick overnight stay during the week after Christmas and we wanted to be close to the Grove and other shopping/restaurant options. This was an excellent hotel and it is impeccably maintained. The attention to detail in the design of the rooms and hotel lobby are gorgeous. We also had breakfast at the restaurant and my husband could not stop talking about how good the avocado toast is! Last but certainly not least, I want to give a special thanks and high recommendation for the young, African American man working on the valet team (I think his name was Jereel or maybe Dureel?) that helped us on the evening of December 27th. His customer service was EXCELLENT and in the short amount of time we interacted with him, he was so pleasant to us. I hate that I can’t remember his name but if it helps to identify him, he was working the late evening shift of the valet on Tuesday December 27th at about 12midnight. THANK YOU SO MUCH and we will definitely return next time we are in town.

It’s an expensive boutique hotel but they really get all the details right. You’re greeted with a well lit space that’s full and feels more like home than a hotel. The showers are also next level - it feels like a waterfall pouring down on you. Also like the little addition of the pre-mixed cocktails.