Capriotti's Sandwich Shop - West Grove - Photo album

First one star review I've ever had to write. Other negative reviews about this place were not kidding -- this place is a disaster. Waited 30 minutes after time I was told order would be done. They forgot one of the sandwiches and when I pointed it out I was told, "Oh, your order is ready, we just

If this is “double cheese” and no mushrooms I’ll get my steaks at a certain gas station in the future.

They really need to have someone in there that can actually manage this franchise! Food was suppose to be done at 5:50pm at 6:30pm was still waiting and it was a big joke to Walker and Sabrina that were working.

Best crew working there right now. I messed up my order and they completely took care of everything. Great customer service. Oh and the sandwiches aren't bad either!

Ordered 3 cheesesteaks and 2 out of three were burnt to a crisp. Tried to call them about it but kept getting a busy signal. Drove down the store just before closing and the door was locked. They try to ignore my presence but I kept knocking on the window until they came to the door. Showed them the

Ordered a Bobbi and 2 roast beef hoagies. The Bobbi barely had any turkey on it. Neither roast beef had cheese. Since when do you have to ask for cheese?! Aside from the missing cheese the left mayo off of one and oil off the other. Also the new premium Waygu beef tastes like plain old deli roast b

Disappointed. Chicken cheese steak not up to Cap's standard...tough chicken and order not even started 30 minutes from our online order time. Doubt I will visit Jennersville location again. Anyone at corporate doing quality checks?

We have been long time customers. Over the last 6-9 months we have definitely seen a decline. The prices have gone up and quality has gone down. Not to mention, every single time we place an order they never get it right; not complicated orders either. Next time we have a craving, we will drive to