Thecoffeehouse
110 W Main St, 62896-2325 - West Frankfort
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Google Reviews
677
Google reviews
This has to be the worst McDoanlds ever. The service is poor, slow, and the food is ALWAYS bad or wrong. We have never gotten hot food, except the time we asked for it cooked fresh and they didn’t put salt on the fries that time. Multiple trips and it’s bad every single time. Not to mention you wait forever to even get you hour old food.
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Drive thru girl at window was a little curt but it was late and almost closing time, so understand just not a good idea to be that way
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They constantly make you pull forward in JC, then they'll have the next cars food hanging out the window. Within the last year I'd say they owe me hundreds of dollars of missed food. It got so bad to the point I stopped calling up there cause they started doing it on purpose and all I've ever asked is to put my name in a book and slow down. I understand with covid Dt is crazy but still slow down quit worrying about the timer cause it looks good to ur corporate and think about the quality of ur food
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Food is great but customer service horrible and the swearing and cussing and the nasty serial talk amount managers and employees I will be contacting corporate cause by no means should any type employee be saying that or cussing in front of customers 6/2/22
Google
Food was good, as was the service. But the prices of "fast food" have COMPLETELY gotten out of hand....
Google
Breakfast at 10am, delicious! 6-4-2022
Excellent customer service!
Google
Food came out hot and fresh. They wait in the drive thru was quick.
Google
Went through the drive thru can't remember the girl that took our order but she did great! Got to the window and Anthony served me with great service and a welcoming smile. Will suggest this location to anyone and I will be back soon.
Google
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