Wahlburgers

Saturday evening at 7pm. 5 minute wait for table. This was my 2nd time, my BF and nephew's first time visiting. Clean space. Open concept kitchen. Simple menu. Best things- kids eat free in September! We had no idea. Nice surprise. Cheese curds tasty. Sweet potato tots very good. The rest was mediocre. Juicy Lucy burger was juicy with grease only. Salmon sandwich badly over cooked and dry. Onion rings literally scraps. Portion sizes small for the price. But hey- the kid ate free! Service was fine. Our server was efficient. Comfortable atmosphere. Bill was $53 and we tipped 20%. I think we will take Wahlburgers off our dining list. My first experience was underwhelming as well. I am guessing the Wahlburgs don't need our business anyway.....LOL!

We are working in Iowa this month and was surprised to see a Wahlburgers Restaurant around the corner from our hotel. The only reason we decided to go is because of their cute TV show we’ve watched a few times. Thought there would be a 12:30 lunch rush but very few people were there, that should have been my first red flag. Atmosphere was beyond nothing much of anything. One server working for the 3 occupied tables. The menu was pretty limited but it is a burger joint. We ordered 2 Jenn’s chicken sandwiches and opted out on fries for a healthier side. I got the the Brussel sprouts and kale slaw which had no kale or Brussel sprouts, it looked and tasted like regular cabbage slaw. My husband got a side garden salad instead of fries that cost extra and his salad consisted of a small bowl of iceberg lettuce, a few shavings of carrots and two slices of cucumber. The chicken was smaller than the hamburger buns but tasted good as I peeled off most of the bread which had most of the flavor from the sauce on it unfortunately. If The Wahlburgers are franchising their restaurants they need to have secret diners in there to let them know that this is not up to their standards. I should’ve taken photos of our food but I was on my lunch break and writing a google review wasn’t on my mind then. After pulling up photos from their menu off the web I realized how our experience, our food looked NOTHING like the pictures. On that note, needless to say we were very disappointed and will not be going back to any other Wahlburgers locations. Paying almost $40.00 for 2 Chicken sandwiches, a small side slaw and salad with 1 tea wasn’t worth it.

We had high hopes for this restaurant for them only to be dashed once the food arrived. This is a clear case of a restaurant surviving off of the name alone. There was nothing special or delicious with our food. The chicken patties were thin and tasteless. The bun was nothing more than a great value bun you get at any supermarket. The Mac n cheese was dry with the only redeeming quality being the bacon on top. Needless to say we will not be back.

My husband and I were out shopping and wanted to try a new place that we had never been to. This was the closest place. Stood at the front for about 10 minutes, not knowing if we should pick our seat or wait to be seating. I didn't notice a sign to tell us, so we patiently waited. Finally, we were told there is a 10 to 15 mins wait. The place didn't look busy at all. Once seated, we noticed 2 areas that were being serviced. Our server had 4 tables already, then include us making it 5 tables to be serviced. Got our drinks fast. Then, we had to wait for her to come back to get our order in. By the time she came back, 2 tables had already left. I ordered a normal cheese burger and fries. My husband wanted a double decker, well done and bacon. We waited a good 20 to 30 mins. By this point, there were 2 tables (including us) left to be serviced. Another server brought out our food. You could tell it was sitting in the window for a long time. Not freshly hot but between cold/warm. My husband burger had pink in the middle, and the bacon was flimsy, not crispy at all. By this point, we're starving, so we eat. Waitress never came by to refill or check on us until we were practically done. My husband said his concerns about burger and bacon, not crispy. She went to go talk to someone and came back and told us they buy their bacon from hyvee, and it's their policy that they will not cook the bacon crispy.....ummm excuse me... I was taken back 5 this comment because we are the customer, and if we ask it to be a certain way, then we should get it our way, especially if I'm paying for it. She never took it off the bill. I was just worried about getting out at this point. I have nothing against the server and as they looked short staffed. So, I try to understand their role. I just felt the experience all together was not the best. This was a one and done place. Never will be back.

First time to a Wahlburgers and such an odd experience. Waited five minutes at the front then had to chase someone down to get seated. Servers kept disappearing and I would see a new server five minutes later who was nice enough to get more water, or give me my check, or let me pay. My first server offered to get more wahlsauce and then disappeared, never to be seen again. My last server was very helpful. Never could get the app to work, I don't know if it's the terrible app or cheap wifi. Really odd experience, thanks for the $5 offer that I could never get to work. Keep the money, you guys are over staffed and still couldn't manage to provide a decent experience. The food was good. 👍 One hour for one guy who ordered a beer, a salad, and a burger. And the place is near empty except for all the staff, lol. The bathroom was nice but could use a little cleaning. I intended to buy a half sleeve t shirt when I walked in, too. Guess I saved a few bucks after all.

The food is really good and reasonably priced. Lots of great options for burgers of course but also great chicken sandwiches, salads and sides. The service unfortunately was not great but it might have just been an off day. They did comp our appetizers, so I would say they have the right intentions for customer service. We just had a bad experience and noticed a few tables around us, with a different server also having less than expected service. Overall I would still highly recommend going, just don't be in a hurry, just in case.