Chipotle Mexican Grill

1290 Arsenal St, 13601 - Watertown
Updated on
Mexican Southwestern
★★★★★ ★★★★★
3.7/5
1645 recommendations

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🕐 Opening Hours

Closed
Monday1 10:45 AM - 10:00 PM
Tuesday2 10:45 AM - 10:00 PM
Wednesday3 10:45 AM - 10:00 PM
Thursday4 10:45 AM - 10:00 PM
Friday5 10:45 AM - 10:00 PM
Saturday6 10:45 AM - 10:00 PM
Sunday7 10:45 AM - 10:00 PM

Google Reviews

3.9/5
★★★
684 Google reviews
Q

Queee Woods

2 months ago
★☆☆☆☆ 1/5
These people really allowed this to leave the building. After waiting 40 minutes for the order (which wasn’t the initial issue), this is what showed up. For one the order was completely different, for two it’s completely disgusting looking. Safe to say we will not be back or recommending anyone eat at this location. Extremely disappointing experience.
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T

Tony Swann

9 months ago
★★★☆☆ 3/5
My Barbacoa bowl was excellent tonight. I also ordered chips and queso Blanco, the chips were were a tad stale. The big disappointment with tonight's visit was just how filthy the store was. Every single tabletop had food debris on it from previous customers. In retrospect, in spite of how good my entree was, I should have requested a refund and eaten elsewhere. I'm in town for three more weeks so plenty of time for a second visit. I'll give this location another try and hopefully be able provide a more positive review.
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P

Peter Harris

a week ago
★☆☆☆☆ 1/5
So when they start running low on food they only fill your bowl halfway. These workers are freaking ridiculous. If it was them ordering and getting this they wouldn't be happy either. My son is 10 and was still hungry after eating it. He didn't eat any of it yet that's what he got.
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D

Dave Gibb

2 months ago
★★☆☆☆ 2/5
OK, my American friends rave about this place. So we are in town to shop my wife and I come by. Thought it was a sit down but that's my bad research. The food quality was fine no complaints on that. I had guac my wife did not. But she was charged for it. we asked for the lemonade. 3 of the 4 drink dispensers were empty. I mentioned this to the counter they did nothing. Place was pretty grimy as well. I know no one wants to work these days, that is a fact of life. In the end we pitched it. I guess that is a good thing as it was a lot of food. Like I said quality was fine, and the line service was friendly as well. Just the overall ending feeling. Probably won't return.
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H

Havea ipplla

6 months ago
★☆☆☆☆ 1/5
This restaurant has the smallest menu there shouldn't be any room for mistakes. The rice was no where to be found and extremely salty . This bowl of disappointment was $18. Might I add, why do the employees look like hostages three past two months?
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N

Nathan Dalton

2 days ago
★☆☆☆☆ 1/5
Highly disappointing and disappointed. Found a razor blade in my girlfriends food. Used to be a perfect spot and now it’s actually terrible Highly recommended NOT going to this chipotle. Unreal
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N

Nathan Smith

4 months ago
★★★★★ 5/5
This was our second attempt with Chipotle (our first was when they originally opened in the area) and we were much more impressed this time around. I had a burrito with some sort of marinated chicken, and it was delicious. I was tempted to eat the whole thing at once, but I knew I couldn't so I saved it for later. My wife had a salad, which she also enjoyed and (had enough for seconds later). Portion size was good. For both of our meals and drinks it was around $30 USD, which *is* steep, but considering portion size, was good.
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E

Eric McIntosh

2 months ago
★★★☆☆ 3/5
Very hit or miss with the quality here. Sometimes the food is ready on time if you order online, sometimes its 20 minutes late. Sometimes it tastes good, other times it tastes worse than reheated leftovers. Sometimes it's hot, sometimes it's barely room temperature. When it's good it's very good,but I've been eating here for over 4 years now and in 2022 it's nowhere near the quality it used to be.
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