Chipotle Mexican Grill

Find somewhere else. Not worth wait or quality: Least efficient Chipotle I've ever been too. Every time I order takeout, it's at least 20 to 30 minutes later than when supposed to be ready and staff does not communicate with waiting customers for pickup. I've learned my lesson after 3 times and won't be back to this location. Poor efficiency and poor communication is usually attributed to poor management. Update: got good at 7:37pm so slightly before my 20 min est. And there were no apologies... No "drink on us for your wait"... Nothing. Update #2: our food is cold. If we're waiting for food to be prepared, you think it would be hot if having to wait for it so long to be prepared. Very frustrating.

This store at night time is ridiculous. Me and my family came in around 5:30,5:45 and was greeted by a nice lady but she was trying so hard to hear our order but couldn’t since I’m guessing the people in the back were yelling! Very explicit words. It was extremely inappropriate. This isn’t the only time either. It was insane language that should never be heard by kids. Forever lost our business. I will be contacting management. Dirty looking, loud rude people! Do not go here!!!!

Every time I do an online order it’s 20-30 min late. Every. Single. Time. They say they are backed up…every. Single. Time. If you can’t do things on the timeline you promise, then change your system to reflect actual times. It’s not staffing or supply chain anymore, it’s poor management and not caring about your lack of planning. What a joke.

Truly the worst service I have ever received. I get my 1 year old a kid’s meal. Comes with meat and two toppings - I guess rice and beans are toppings? Don’t ask what kind of rice and beans if it doesn’t come with it - ask what toppings Wouldn’t allow corn or pico on top. They ask what kind of side - fruit or chips. I say fruit. Then oh no, we don’t have any fruit. I asked if he could get a small side of guac instead - I am told no. I said he can’t eat chips! He’s 1. Her response - so no side then. And didn’t get a drink. Couldn’t get a small side of guac instead? Outrageous. Everyone was incredibly rude. Hadn’t had Chipotle in a while but I guarantee it will be Freebirds from here out. Way better food, they actually have high chairs, and much better service - but honestly pretty hard to have worse service than what we got today.

Firstly let me start by saying I am not someone who often write reviews but I feel as though this is needed. I went to this Chipotle today March 9th a 8:15pm the restaurant wasn’t very busy but the stars was moving extremely slow. The guy who made my bowl literally gave me 7 pieces of steak. I asked the guy could he give me a normal portion of meat he then proceeds to scoop me 3 pieces of steak & then he says “if you want more you’d have to pay for double meat” which was extremely absurd being that he literally gave me a very small portion of meat to begin with. Chipotle is literally my favorite restaurant and I know how much meat I was supposed to get. This was my first and last time visiting the restaurant. The manager had a head scarf on threatening to write up an employee because he accidentally rolled a burrito incorrectly. This was super unprofessional I wouldn’t recommend. My food was cold as well