Steak 'n Shake - Washington - Photo album

No servers or hostess staff. Order food from kiosks and wait for number to be called. Have to pay for condiments. You can see in the pictures of my Frisco melt sandwich how small the burgers are. So I guess if you like bread and Frisco sauce for $10. This was by far the worst steak n shake experienc

Let's talk about Emily. But first, let's look at a comparison between this establishment and another steak-n-shake, apples to apples and all. We have a steak-n-shake close to our home in High Ridge... that place is fantastic. Service is excellent, food is excellent, music is very pleasing. The place

New layout, you place your own order at a touch screen (not a fan, too many people touching it). Everything after is great! No touch self serve drinks, then seat yourself. They call your number and your food is on a tray for easy pick up. Food ready in a timely manner. Would be nice to have electron

Really nice and clean place to eat. No more servers or someone to cash you out, instead you order and pay at a kiosk then what for your number. The Steakburgers were on point and it was an overall great experience. I am glad Steak and Shake did not go out of business.

Don't like the kiosk. Would rather have been waited on. Burgers were real crispy. Fries were real salty. Not much chocolate in the shake.. Probably won't be back. I tip well and would rather have been waited on..

This technology stuff to do before you even sit down is Ridiculous. Especially when you have a big family. Had cheese fries w/ cheese, hardly any cheese at all on them, then, you have to carry this order to ur table too. WE ALL WON'T BE BACK AGAIN. Steak n Shake might as Well close up. Not the same

Love their shakes and burgers. Definitely not what it used to be. Order on a kiosk. You get your order placed on a counter not from a server. Kind of impersonal. But the food was still good.

On mon, 4/18,I went to Steak and Shake in Washington for the first time in 12 months.I went through the drive-thruAnd waited 25 minutes for the worst Steak burger I have ever had in 50 years. The meat was cold and under cooked, the cheese wasn't melted, the bun wasn't grilled. I threw half of it ou