Anytime I order something at this location, there is always something that tastes horrible. The most recent visit today, I ordered a large cold brew coffee and when I got home to drink it, it had a very sour taste to it, as if they put lemonade or something mixed with the coffee,
and I ended up havi
I paid for a cinnamon raisin bagel with strawberry cream cheese and an expresso and at 9 am in the morning there's absolutely NO REASON their bagels should feel like bricks nevertheless should they sale them knowing they're hard as a rock. And when I asked to use the restroom, I was told "somebody c
I did a mobile order for an iced latte. I had to be logged in for work by 9am. I asked the manager who was working for a bag because I was traveling by scooter. The manger told me I had to get in line and pay 5 cent. The line was long and instead of just providing me with a bag, I had to ask a fell
I placed a curbside order and parked in front of the store. 15 minutes passed and nobody came. So I went inside and saw my drinks waiting on the counter. I was running late already so I did not notice how the drinks looked “off”. By the time I got to my meeting, I had finally noticed it looked “milk
I ordered a large cold brew sweet foam vanilla coffee it's become my favorite. All locations are not the same with drink making quality. YUCK so bitter and can you imagine they gave me a medium with a ton of ice. Which I order a large lite ice due to teeth sensitivity. But didn't notice due to being
In the past year, they have never gotten a single online order correct. And I come here almost weekly because it's the only breakfast option in the area. Also, I recently ordered an iced skim latte and the milk they used was definitely spoiled (smell was off and had a sour flavor). Told them what wa
Service was extremely slow. They need to hire more people.
They simply don’t listen to what customers are ordering. Unless you order a black coffee and nothing else, it’s unlikely they’ll get your order right.
Once you politely inform them of their mistake they get overwhelmed and take way too long to fix the error.
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