Chipotle Mexican Grill

Ordered from Chipotle today via Grub Hub, apparently it came from the 2430 Market St NE location. My order came to $25.00, (burrito bowl and chips/guac, taxes, fees, delivery, tip) but because I work in a non-metro friendly/warehouse area, I paid the amt. The delivery was great and fast, then there is the food. My food sat on an equivalent of 2 guacamole cups of water. I immediately reached out to Grub Hub sent pictures and I was told 'Oh I'm so sorry, here is a refund of 10.40'. Mind you, I spent $25.00 and told you the whole bag was so wet it broke, which meant my chips got wet too.. No more Grub Hub or Chipotle for me.

This chipotle used to be really delicious, but it has Gradually gone down hill! I ordered a burrito bowl something that’s supposed to be packed with flavor. However my food was disgusting, it tasted like whomever was supposed to season the food stood outside of the restaurant and threw the seasoning into the pot in the kitchen. Unfortunately, most of the seasoning did not come anywhere near the meat or veggies. The rice was softer than a babies bottom and I’m not sure why the fajitas tasted like that touched raw chicken. I will never revisit this location

The food is fine. It's a chipotle so you get what you expect. The problem is my daughter showed them her vaccination card and they kicked her out because they believed she was lying about her age. The woman who worked there said, ' I don't believe you were born in 2007'. I can understand the concern of people lying about being vaccinated but this genuinely felt like a form of age discrimination. How can you say my 14 daughter doesn't look 14?

I have had mixed experiences at this Chipotle. Their workflow for online orders leaves something to be desired. We waited 20 minutes past our promised time as they continue to help in person orders coming into the restaurant and getting in line before addressing the backup of online orders. I will not be stopping here again.