Subway

The owner (the only employee) is incredibly rude and yells at customers when he got something wrong with the order. Recently I went there (I am a repeat customer) and he didn't ask if my partner wanted cheese. When we politely corrected this error he started yelling saying that he asked. He didn't ask. He also said that he is the owner and implied he can do as he wishes, even though this is still a Subway. Never going back here again.

My quest for a DC Subway that is not managed with neolithic incompetence continues. Not once, but TWICE, inside of 5 days did I pay for a fountain Coke through the APP only to find that the fountain Coke was GONE when I arrived. This is not the only inventory problem you find at DC area subways, no, not at all. Often times you order a sauce that they do not have in stock, so you get nothing. This is absolutely a MANAGEMENT problem, chronic in DC, there is a person out there, getting paid the big bucks, and FUNDAMENTALLY FAILING at the most BASIC responsibilities of a Subway management. How do you run out of Coke at a Subway? How can you be so bad at your job, that the Coke runs out and is not replenished for a WEEK? Could they not borrow from another store while they wait for an order after their apparent and mistaken illusion that coke never runs out so you don't need to check supplies? You cannot claim to be a "Manager" while you constantly set your front-end workers up for failure. These problem at DC subways are NOT the fault of the frontline worker. The problem is 100% management, I have never managed a fast food store, however, I am very confident that I could take a 17 years old and train them for a month to do a better job than the person responsible for inventory and store management at DC area Subways. You make the bucks dude, get off your tail and WORK like the rest of these folks are.

I am their regular customer only because I love sweet onion teriyaki sauce. But the lady who works were so rude with that I am not going there nomore. I asked for that sauce which she didn't provide properly and on top of that she charged me for extra cheese which I didn't took and she throw away the receipt after I pay for it so that she can hide this. This type of attitude is not acceptable from the Subway frenchise. PLEASE SUBWAY investigate this store.

The simplest things made difficult. The wrap I got was a mess, and cheese was placed in the wrap after being toasted. I asked for sauces on the side and for whatever reason the employee felt like putting next to none of the actual sauce within the containers, almost like samples. The food got cold to the point where I had to reheat my food after a short two minute walk back to my place. It may seem like a lot of nitpicks but I’ve been to enough Subways to know that it’s not a very difficult process to get right. Awful service.