Buena Vista Ii

Terrible customer service I can in there was about 3 people in there waiting for food I waited bout 10 minims for her to stand in the kitchen an watch the cook she then came and finally spoke to another customer still said nothing to me but went back to watch the cook I then asked if they where taking order and she snapped back yeah but you have to give me a min we are behind I then asked against yeah but your not taking order and made a writing guestire and she snapped back shaking no we are closed I just left because these lol kids and there attitude are not worth my time so instead of tell her about her self I’ll leave a review

I ordered $100 worth of chicken, Texas potatoes, coleslaw, 3 2liters ahead of time for 230 on a Sunday. I prepaid. I had a family member go to pick it up. Got there and the food wasn’t ready. Was told 15 more minutes and still wasn’t ready. I called and spoke with the “manager”. I asked when the food would be ready. He asked for my name and then said - what did you order? I asked if he was joking?? Once I told him my order all over again he said I could come back on Tuesday and get the 2 liters because they were out. I said my party started a half hour ago (without the food)- what do I want to do with it on Tuesday? I asked for a partial refund for the pop and he acted like that was an insane request. This is the second time I’ve prepaid and ordered for a party and my order couldn’t be fulfilled. I get short staffing. Don’t take the orders if you can’t complete it. Will not be returning. And will be calling to talk an owner.