Chick-fil-a

The Filthiest Most Disgusting restaurant experience that I've had in a long time, happened at Chick-fil-A on Watson Blvd. It happened on a day when they had about 8 people OUTSIDE on tablets, running around, taking orders, and payments (*the worst time to go there, actually *). FIRST off, their little drive-thru "runners" approach your vehicles like they're AFRAID or TOO GOOD to be a walking up to cars taking orders. SECONDLY, usually on these days they leave items out of your order, as they run around, trying to be more efficient. LASTLY, you get home only to find that they've put a DISGUSTING sandwich topped with a BUG in bag. I was so disgusted, yet too tired to get back in the car and go back to the restaurant. So, I called and spoke to "management". She said she'd write down my information in the book, keep my receipt, and come back for replacement. About a week and a half later I came back, only to find that my information was NOT in the book. In addition, they DID NOT want to replace my meal. They said, "We only replace the sandwich, because that's what was messed up ". Sir/Madam, I PURCHASED A MEAL! When I received my meal with a bug on my sandwich, MY MEAL WAS RUINED. You should have offered to replace my meal, PERIOD! So, after a little back in forth I was offered some fries. I wanted a drink also, but they wanted me to PAY for the replacement drink to my meal. I said, just forget it. So, I wait for my sandwich and fries. I get in the car to find that they gave me basically a cup of fry crumbs. I'm guessing they really didn't want to replace my fries. Basically I suggest that you don't believe the hype. Chick-Fil-A has trash food and service just like any other restaurant, despite the high praise they get. I eat out EVERY DAY, up to 3 times a day and I suggest that people start finding time to prepare their own food and eat at home. These restaurants are focused on taking your money and NOT on hiring competent staff and putting out quality product and service.

They really put the fast in fast food. They are quick to take orders and quick to fix any mistakes (which they seldom make) in orders. It's usually full during lunch/quitting time from work days (4-5-6 pm), and are closed on Sundays, like every other store in the chain. It's all chicken based, for anyone who hasn't been here, and they do offer waffle fries, real good chocolate chip cookies, lemonade, chicken soup, breakfast items and mac n cheese.