Reviews Philly Soft Pretzel Factory

5
Alaina Caruso
+5
I have ordered from here, 2 years In a row. On this second year my party was going to be rained out and they easily were able to re schedule my platter for my party the next day. They really have great customer service at this location. Super kind. Great food. I would highly recommend this location because they tick all the boxes that a good business should have. Thank you Kelsey and boss! The party was a hit and everyone loved the food. I will keep ordering from here.
5
Zack Dunn
+5
Pretzels are always fresh here. Owner takes a lot of pride in this location and is always clean and well run. Staff handled the long lines and one unruly customer with grace and professionalism during Super Bowl. My wife and I have moved from Voorhees but always go out of our way to go to this location.
5
Shaun Dolan
+5
The friendliest staff of any Pretzel Factory location I’ve ever visited! My order came fresh out of the oven. So good! Definitely check them out!
5
Nicole Mazzilli
+5
I moved out to California and haven’t had a Philly Pretzel in over 3 years! So I had to go here to get the best! It was so fresh, hot and soft there is nothing else like it
5
Jessica Hernandez
+5
i grew up pretty much all my life in Voorhees and would always love getting pretzels from the philly pretzel factory for lunchtime at school or after soccer games at the fields by Echelon! well i now go to college in Florida and am home this weekend visiting my family! yesterday, i asked my mom to run into this location and pick me up some yummy pretzels! well, my poor mom wasn’t aware of the closing time and arrived just before closing, where another costumer told the workers he wanted to buy the remaining pretzels of the day. my mom was super bummed and about to leave when a man working there, i’m not sure if he was the owner, told her that if she waited he would make her a fresh batch, even despite it now being a minute before closing!! the customer service at this location has impressed my mom and i immensely and i’m really thankful i got to enjoy my favorite home town treat! :) thank you very much!
5
Jake Liang
+5
Always order my minis and they are always hot and fresh! Friendly service!