Very poor attitude from the gentleman taking my order and money in the drive through tonight. He made it seem as though I was bothering him by placing an order at Wendy’s. I will not be returning to this store due to the recent decline in service. Other local dining has better service.
It took a few minutes before any employees noticed us standing at the register waiting to order. Once they did, the manager cam up to take our order, but made us feel like we were more of an intrusion than a welcomed customer. Absolutely no condiments, napkins, or straws were in the dining area and
I did the online order via the app and Wendy’s made it easy. This is fast food so four stars doesn’t mean it beats a five star steak place. It just means that this system worked and the food was as expected.
The slowest drive thru ever!! 31 min we waited. Staff not familiar with mobile menu. But quality was great. And we waited only because they were so friendly
They misrepresent their status in the app, so I went there for a dining room that isn't open. Customer service has never picked up when I've called, so I don't know that I should even chance things on Wendy's anymore. The same thing happened when I went to another local one.
The speaker doesn't see
They forgot my BBQ sauce for my nuggets, I ordered 2 chocolate chip cookies which I got rung up for but they only gave me one, the fried were like the crumbs. This place is going down hill. Need to train your staff better because I don't pay almost $20 if not more for my order to be messed up almost
Ordered ONE meal at the ONE drive-through window they have, and not only was the meal incorrect, but they even managed to hand us the wrong receipt that went with a completely different order!
Good thing that the manager, who hung up on me when I called, doesn't work at Chick-fil-A where they have 2
Big overweight black girl with the fake long braids. Racist. Rude. ignorant. Attitude. Mean. Needs to be fired. Working the pick up window wed 2/23 7pm. I will NEVER go back to any Wendy’s until she’s let go.
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