A Adams
The guy who took our order was fantastic. We had an order for 6 people and didn't see the kids menu until we'd ordered off the regular one. The person taking our order got everything changed quickly, read our order back perfectly, made sure we had all sauces we wanted, and got to the folks behind us in record time. He even remembered that we wanted the slider without cheese when we forgot to mention it.. Every part of our order was correct- something we regularly have issues with due to having a larger family (looking at you, chick-fil-a and McDonald's). I'm guessing the guy who took our order was the manager, but if not, he was working at about 1PM on 8/24.
Breeanna Breckenridge
Food took forever to get and was half cold. Also the girl at the drive thru continuously came to the window to stir up my dogs even though I requested her not to
Eddy
Food here was good last time I went there. Customer service was excellent they are always friendly and are doing their job.
Cry Baby
Highly recommend. Arbys is the best fast food joint out there if you ask me. This location in particular- the kitchen is spotless! Very clean!
Mr Jerry Hargett
Food is good. The MEATS. Tried the Bourbon BBQ Country Style Rib Sandwich. Limited time offer. YUMMY 😋 Ask them to put jalapenos on it if you like heat! I Left the melted cheese off because it didn't seem right to put it on the ribs.
Ms Francis
Tried The New Wings, Both Flavors, & They're Actually Pretty Good, But Next Time I'll Be Sure To Ask Them To Go Light On The Sauce... LOL!!!
Brian Coleman
Haven't been to Arby's in a while, food was really good. Staff wasn't very excited about working and restaunt could use a touch up/cleaning.
Shanay Ackwood
Curly fries are always my favorites and I don’t play when it comes to my food and feeding myself ughhhh I’m going to eat this fries Nd get more I’ll be back!!!
Infinite Justice, LLC
The food left much to be desired. I was quite disappointed with temperature and flavor.
John Deer
Best Arby’s I’ve ever been to. I haven’t been to Arby’s in about 10 years and I was driving and I saw a big line and I was like “something must be worth the wait” so I give it a try and the drive thru staff was so nice and helpful and I got the 2 for 6 with the beef and cheddar and the Greek gyro. I must say it was the best fast food deal and meal that I’ve had in a long time. I look forward to eating here much more! Just wish the line was a bit shorter but hey can’t complain for hot and ready food!!
Patricia Harris
They are FINALLY allowing Indoor dining. I had wonderful service
A very nice young gentleman took my.order. so very, very pleased with the service and food was great.thank you Arby's at Kempsriver.... I will share with others wonderful service and food
Nicholas Loebs
Whoever is working the kitchen tonight 4/14/22 they know their job. That was not only delicious but the presentation was spot on. The correct amount of toppings including sauce were spot on. Well done!
Jonelle Doss
I'm biased I used to work here in high school. It was actually my first real job after I stopped delivering newspapers. And babysitting.
The restaurant has since been upgraded but the service is still just okay. The sandwich are made to order so it takes a few more minutes than your average fast food chain. I have to say the young people working there are generally nice and respectful.
The inside is well kept the bathrooms were clean. The tables were wiped down. The floor wasn't sticky or wet. My husband went to the drive through and I went in to the latrine. By the time I came back out he was waiting for me. So service was pretty quick considering I'm a girl who takes a bit of time in the restroom.
Needless to say the food is good. The menu has a variety of sandwiches that aren't burgers. They only have curly fries but I'll give them a pass for that once. I miss homestyle fries though. The prices are higher a small meal will start at 7 or 8 bucks. But it's worth it to not eat a burger or a sub or a taco. The French fry boxes could stand to hold more fries. Just a suggestion.
Remember Arby's has the meat. For Sandwiches.
Rick A
Arby's... Still good after all these decades... Pricier now though of course.
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