They get 1 star because the feta wrap and bacon egg was delicious..the customer service was great! But fake..My husband stood 10 minutes for 2 waters and I spoke to the cashier about it and he just lied to get back to his phone..I will not go back to this location..they act as if you don't order a c
Went in to pick up my mobile order. My drink was incorrect - without pumpkin cold foam. I stated that it was missing the foam and I was told with attitude that they don’t have pumpkin anymore, yet I paid for it and wasn’t offered a substitute? So, I asked if I could I get a refund/remake the drink a
My drink was good..the drive thru line was long...took too long but I was to far in to leave.
I only wish there was a "NO star" option. Has COVID completely ruined face-to-face customer service at Starbucks? This was my 2nd time at Cahaba Heights that was major disappointing. Drive-thru crazy and limited for cars; chose to walk-in instead. Order simple, regular drink, paid, and watched at le
Everyone in the store was very welcoming. I went in knowing I wanted a coffee but was really unsure of what to get because I didn't want my usual go to drink. The cashier was asking what type of drink I wanted and gave her what I was looking for but not sure since it wasn't listed and she asked if s
Don't answer their phone so I had to drive all the way there and they were out of the things I wanted.
This location really needs to hire new people—at least for the weekends. I went not long ago on a weekend afternoon when it looked to be slow, and couldn’t even get someone to take my order. Some jorts-wearing girl wearing more rings than a pirate just kept looking at the cars piling up in the drive
Lazy workers. They said there was a staffing shortage and made you order on the app instead of the register even though there were 5 people working and only 3 people inside waiting.
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