C H
I've been coming here nearly every morning for two weeks. Usually they are pretty good. I wouldn't say nice or they have great service but they get the job done. Most of the time. Yesterday morning they made me a large ice Chai latte(which ended up being some weird version with coffee, no creamer and a drip or two of some sort of possibly Chai flavor). This morning they got the Chai right but when I got to work and opened up my breakfast of bagel and cream cheese I found that they seem to have forgotten the cream cheese. It's funny really, but also annoying because now I'm supposed to eat a 5$ bagel barely warm and with no cream cheese. Also the line was packed this morning to the point where it circled around the building and the people leaving with their food were stuck in the same line as the ones getting their food.(the problem with that is, it means the line can't move because the exit is blocked). So all in all, as much as I enjoy the convenience and spoiling myself with coffee and food in the mornings, this Dunkin could do better.
Erika Buchtel
I’m not sure why there are so many bad reviews. I’ve been pretty often (I have another Dunkin a bit closer to me but they run out of bagels pretty early.) This store has never been out of anything I ask for. The sandwiches are always good, and my coffee is made correctly. I’ve never been missing an item. I’m hoping the poor service other customers may be receiving is just because of newer employees or other things going on out of their control.
Also, the employees have always been so nice and cheerful to me. So again, not sure about the other bad reviews.
DeeDee Brown
I just don't understand.... where does Dunkin get their employees. Food and drinks are often made incorrectly. When we ask them to fix the issue we get the drive through window slammed in our face. This has not been a one time issue and unless employees are trained properly it will only continue.
Denise Smith
The manager that is in there this morning on 03/22/2022.... She was rude and unprofessional. I had a mobile order which I ordered cold foam caramel on the App. It is a .70 cent uncharged....at the speaker I asked could they add whip cream on top of cold foam because it doesn't give that option on the mobile app. She told me yeah but it will be .70 cents extra. I said no. .70 cents is for the cold foam that cant be the extra for whip cream actually in all the years i have been to Dunkin I never paid extra for whip cream. When I get to the window i couldn't find my purse so I said don't do it I cant find my purse anyway. The manager scoffed and said ugh well I already did it. We ran out of cold foam too so instead I put extra caramel in it. I did not want extra caramel because I already had my coffee with caramel swirl in it. When she hands me the drink. I said real quick ma ma m you were trying to charge me .40 cent extra even though you have already been paid .70 for the cold foam you did not have and thought caramel would substitute the difference even without the customers opinion? Hmmm... This manager is unprofessionally incompetent.
Cheryl Waller
What can I say? It's Dunkin' Donuts! The store on Oslo is usually clean and well staffed. 4 stars because they frequently run out of the kids favorite donuts... and well.. It's a donut shop. Sooo.. time to make the donuts 😁
Amelia Estrada
So my son just went to puck up our order they took forever and then he gets home his sandwich is not in the bag and mine has a piece of hair in it 🤮🤮🤮 step it dunkin. Oh and the hashbrowns were burnt
Hilary McGrath
Just ordered on the go and sat in the drive thru line for 35 minutes waiting to have my order take. That was how long it took them to get 5 cars through the drive thru. They treat the drive thru like inside ordering - take and order, person drives up, gets their order, then they take the next car’s order. Completely inefficient. And the worst part is that every efficient employee they get leaves. This store is the worst.
Glenn Hasiotis
I like dunking, but wow, place was dirty and only 2 people behind counter with being more interested in the drive thru! Then the furniture is broken and missing parts.
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