Starbucks - Vernon Rockville - Photo album

horrible experience coming back here after awhile. I stated before ordering I’d like to us my birthday reward of a free drink, yet was charged full price upon paying for my whole order. For a refund… store credit, not even the money back onto my debit card. which was then followed up by nearly 45 mi

Workers are rude and don't do their jobs. Waited 20 minutes for food to be heated up.... not cooked, just heated up. While I was waiting at least 3 people back weren't doing anything and seemed up set when asked where my food was. Awful service do not recommend going to this Starbucks. You ate much

I'm a HUGE lover for Starbucks. But this location needs to go! New Management is needed or shut it down! I've given this Starbucks so many chances and it is always a BIG disappointment to the point I buy the stuff and just throw it out now. Prior management was amazing and drinks were spot on. How c

The employees are over all great and it's a very nice experience but this store specifically tends to run out of things extremely fast. And mess things up alot. One day I ordered a frappe and we didn't know until the drink was in our hand there was no whipped cream, we didn't even have the option to

BOBBIE is one of the most rude employees. She messed up our drink and tried to convince my mom that it was the right one. Instead of apologizing and trying to fix the mistake, she slammed the window in our face. It wasn’t until another employee came to see what was wrong that the issue started being

Not a good experience at all. Made the mistake of not doing drive-thru and decided to walk in and order thinking it would be faster. I walked in this morning at 10:16am, ordered right away since there was no line at the register. Didn’t get my drink until 10:48am. Sadly, I wasn’t the only one.

Worst experience ever. Arrived to find it was closed…drive-in only…and has to be an online order. After placing online order and waiting, they charged us and send us to a different location to pick up. Employee was rude and unapologetic. If this is how Starbucks wants to treat customers, I’m out

I been coming to this location for over 2 years now and over the past months it has gotten so slow it’s ridiculous, i just spent almost an hour waiting on the drive thru. If you have nothing else to do with your day and have all the patience in the world then this is the place for you, otherwise I s