Pizza Hut

I only gave 1 star because, my complaint about this is I had the worst experience ever. I made an order online for one of their deals they have. After I submitted it they called me and told me they were out of thin crust. I told them I will take pan instead of thin. They charged me an extra dollar. But I let that go even though I was a bit irritated over that. Then I told them I wanted it well done including my breadsticks. I pick up my order and took it to work for my co workers and I to have for our lunch. When we opened the box the pizza was burnt including the sauce on the pizza. I am talking black. So I called and asked if I can just get a credit for next time as for them to take my name and for the next time I decided to give Pizza Hut another chance we will have a free pizza and breadsticks. They asked me to bring in the pizza and they can remake it. I told them I am back at work and its hard for us to leave because how busy we are. They told me that can't help me unless I bring them back my order. By than I was super upset with them. My boss told me to just hurry and take it back to them. When I arrived I showed them how burnt my order is and I need my money back since I don't have the time to sit and wait for them to re make the mistake they did. This wasn't the only time I have had a bad experience with the Vernal Pizza Hut. I have given this place chance after chance.

I do not usually right reviews but we are from outta town and staying at a hotel. We needed something to eat from being out all day so we ordered around 10:11 pizza hut said 20 min or so. well its been 2 hrs and I don't think we are getting any pizza tonight. They took our money and we are left without any food and seriously considering making a police report for theft