We were given something other than what we ordered ...and rushed because it was almost closing time.
A week ago we had the experience that i described above ... So we decided ok ... We will try this again. And this time ... The appearance was unappealing and not tasty at all. Too much salt in the c
Girl at the counter was not friendly or pleasant at all. She obviously doesn't like her job and should not be there. I ordered the pick 5 and only wanted pickle and onion; she said- "so plain then" and I said NO with onions and pickles only. She didn't respond. I then said did you put onion and pick
Always delicious and fresh but the wait time is ridiculous. This is my 3nd time going to this location. Every time I go we spend 30 to 40min in line for food which makes no sense. I was a GM for Krystal for 3plus years speed of service meant something then apparently not anymore.
I walked into the restaurant tonight because it has been years since I have been around a Steak ‘n Shake and really wanted to eat here. The first thing that I noticed was that the dining room had a barricade of chairs blocking anyone from entering. (Like a literal pile of them not a neat wall). The
Please understand...I love Krystal's. Regardless of the cause, it's unacceptable to have to patiently wait 30min in a drive thru with only 3 other cars in it and only a couple of parked vehicles in the lot...all to finally get to the window and grab that sack of Krystal's that you ordered with chees
It's Krystal burgers so the food has never changed but the employees were absolutely the best! Super friendly and extremely helpful.
Horrible wait times. Food was good but this is the 3rd or 4th time I've had to wait in the drive thru more than 30 minutes.
So the woman at the drive thru tells us her cash register crashed and she can’t take our order. We say we will wait til it’s up (why drive around we are off the interstate traveling and driving to another krystals was not an option) and she said the machine would be up in ten mins. So we are sittin
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