I previously gave union savings bank 5 stars because the loan officers I worked with (Luke and team) made the closing process seamless and really did go above and beyond. In addition, when reaching out for additional assistance, Lisa was also very helpful. I am changing my review based on the POST c
DO NOT use this bank for your mortgage. They have been the worst people to deal with. Supposedly they’re open 24/7 but somehow they’re never available. Our first payment is due today and we’ve been trying to set up our account. We’ve been able to reach no one for assistance. Because of their poor co
I would NOT recommend using Union Savings Bank for any home buying services. My husband and I were working with Union Savings Bank to procure a mortgage for a home purchase. We provided all requested information timely (approx. six weeks prior to the closing). Two weeks prior to the closing, we rece
Had a great experience with Luke Andreen & the Union Savings Bank team for my FHA home loan. I was so naïve about the process and found them to be straightforward, personable, honest, responsive, and competent. The team members handled the details in a seamless fashion. Will definitely be referring
They do not even respond.. I called them yesterday and today to inquire about mortgage refinance they assured some one will call but didn't receive any call back... Poor communication
If there was a way to give 0 stars I would. We were pre-approved for a loan. Fantastic we put an offer in on a house. Every single person we talked to told us we had the loan. We received a closing day September 11th. Date rolls around the bank needs more paperwork. Sent that in. Next date Septemver
I wish I could give zero stars!!!! This wasn’t my mortgage company however they were the company representing the potential buyers of my home. Absolutely rude employee specifically “Jay” wasn’t helpful at all we found out the day of closing one hour before closing we was not closing on our home comp
We have used Luke Andreen and his group for multiple mortgages and refi's, they are extremely helpful and efficient. They go above and beyond to educate you about your loans and options. I refer everyone to them and will continue to do so.
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