Cold Stone Creamery - Twin Falls - Photo album

Great ice cream but even better chocolate

Ordered a cake online they said they had on hand for a birthday. Showed up to get it and not only did they not have it, but no one bothered to call me and let me know or give me any other options so when I got there all they had were flavors I knew he wouldn’t like. So, not only was I not given th

Horrible customer service! Ice cream was ice cream. Lol tasted good added what I wanted but the employees seem mad they got a job.

A girl helped me with my gotta have it today and she added lots of Oreos and caramel.. everything was mixed perfectly!

I don’t think I’ve ever written a one-star review, but this has to be said. While this location has good ice cream, there is something to be said about customer service. I have ordered custom birthday cakes from this location on two occasions. The first time, I arrived at the scheduled time and the

I have given this place too many chances and been incredibly disappointed every time so I feel I must say something... I have been a customer here for years and every year it seems to get worse. I have close friends who's family members work here and the stories they tell me about management are hor

i was very disappointed about the service here. it is extremely unsanitary and the person who i believe is manager does not wear gloves. i normally would not be bothered by this but she has super long acrylics and it is very unsanitary. everyone else working at the time was very safe and i was very

Good ice cream but staff tonight was not in the mood to serve it. Nobody even asked what we'd like, they just stared at us until we ordered and then handed us the order with a somber face. Staff was lacking in politeness but place was clean and ice cream was good.